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  1. #11
    Join Date
    Aug 2010
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    Default Re: Unable to change Order Confirmation Email Text

    Thanks.
    Now I have made the edits in the configure.php file, but I am STILL getting the old 'Thanks for shopping with us today.' message.
    When I go through the Zen Cart Admin into the Tools>Developers Tool Kit
    and search:
    EMAIL_THANKS_FOR_SHOPPING

    It comes up with three files:
    /home2/xxx/public_html/includes/languages/english/andover_modern/checkout_process.php
    /home2/xxx/public_html/includes/languages/english/checkout_process.php and
    /home2/xxx/public_html/includes/classes/order.php (but this file doesn't have any actual text in it)

    All three of these files are in the correct directory for the live (updated) site and i have updated the checkout_process file file in the andover_modern (my template) folder over and over. I have even taken out the "/n/n" to see if that could have been causing the problem. Still no dice.

  2. #12
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: Unable to change Order Confirmation Email Text

    Have you an URL to your site that we could perhaps peek at?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #13
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    Default Re: Unable to change Order Confirmation Email Text

    hoopclothes dot com

  4. #14
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unable to change Order Confirmation Email Text

    Could you try an experiment and see if you copy the file:
    /includes/languages/english/privacy.php

    to:
    /includes/languages/english/andover_modern/privacy.php

    and change the define for:
    Code:
    define('TEXT_INFORMATION', 'Your Privacy Notice should be on this page.');
    to read:
    Code:
    define('TEXT_INFORMATION', 'Your Privacy Notice should be on this page. - OVERRIDE');
    and see if you see that on your site on the Privacy page ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  5. #15
    Join Date
    Aug 2010
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    Default Re: Unable to change Order Confirmation Email Text

    Well, I've already defined the privacy policy text.
    However there is no override in my template file for the text. And when I look at the privacy.php the define('TEXT_INFORMATION', 'Your Privacy Notice should be on this page.'); hasn't been altered. Though I changed that through the Zencart admin>tools>define pages.

    I had not done the conditions.php so I changed that the text info line to:
    define('TEXT_INFORMATION', 'Your Conditions of Use information should be on this page.-OVERRIDE');

    No changes appeared on the conditions of use page. :\

  6. #16
    Join Date
    Aug 2010
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    Default Re: Unable to change Order Confirmation Email Text

    Ok -- now weirdest of all a 'real' order came in and my edited text from: /home2/xxx/public_html/includes/languages/english/andover_modern/checkout_process.php file seems to have worked perfectly in this case.
    So what in world could cause an order placed by me (as a test customer) to have the default text and a 'real' customer order to have the edited text. Perhaps you should also know that this customer is a repeat customer and had an account already in the prior incarnation of my store in 1.3.9h as did i. Ummm?
    since it is working maybe i should just let the weirdness go, but i hate unexplained things like that as they tend to have a tendency to haunt you at some point if they aren't resolved.

  7. #17
    Join Date
    Feb 2012
    Location
    mostly harmless
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    1,809
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    Default Re: Unable to change Order Confirmation Email Text

    Strange indeed. Is your hosting provider running a "cache", "proxy", or similar in front of your website (or caching PHP output) by any chance?
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  8. #18
    Join Date
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    Default Re: Unable to change Order Confirmation Email Text

    Not sure how to tell that? There is a cache directory in the public_html. Its full of debug logs, but it looks like they are from the older version of the site (1.3.9h because there are no updates to it since I installed 1.5.1). Does that help answer that question at all?

  9. #19
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Unable to change Order Confirmation Email Text

    Clean out your debug logs in:
    /cache
    /logs

    and ensure that the directory:
    /logs

    is writable ... now keep an eye on these and see if you can generate any new debug logs ...

    NOTE: You should not have any debug logs ever ... they only occur when there is something that needs to be fixed ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #20
    Join Date
    Aug 2010
    Posts
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    Default Re: Unable to change Order Confirmation Email Text

    Hi -
    I cleaned the debug logs out of /cache and /logs as you suggested. Nothing new in there yet. The /log file permission is set at 755, write permissions only to owner. Is that the correct setting?
    Strangely every new order we have gotten recently has the correct edited text. HOWEVER, whenever I place test orders as my alter ego the email confirmation text reverts to the default 'Thanks for shopping with us...'
    ???

 

 
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