[Done v1.5.4] You must spend at least US$0.00 to redeem this coupon

[Ajeh]

Could you please PM me the Discount Coupon so that I can see this happening in your site, as it is not making sense that you have these settings and have updated things ...

[sadie]

I thought this had been fixed, but I am still getting the error. The coupon is only valid for clearance products, and has no minimum purchase amount. The customer puts non-clearance items in cart, and at checkout in bold yellow it says: “You must spend at least $0.00 to redeem this coupon.”

This only happens when the first shipping choice is made, which is automatically checked. If you pick a different shipping option such as parcel post, express, or ups, the correct reading of: “This coupon code is not valid for any product currently in your cart.”

If a customer puts valid coupon items (or mix of valid and non-valid coupon items) in the cart the discount is calculated correctly. The bold yellow (incorrect) message is very confusing to shoppers. Any idea why I am getting the error with the latest install?

[Ajeh]

Could you post the exact settings that you are using on the Discount Coupon and any restrictions that you have set then a click for click on what exact steps would need to be done to get this to happen?

[sadie]

Could you post the exact settings that you are using on the Discount Coupon and any restrictions that you have set then a click for click on what exact steps would need to be done to get this to happen?

coupon code: 52ca5ecc90
Coupon Amount :: 40.0000%
Start Date :: 12/10/2015
End Date :: 12/14/2015
Uses per Coupon :: Unlimited
Uses per Customer :: Unlimited
Valid Product List :: Restrictions Apply
Valid Categories List :: Restrictions Apply

Category Restrictions
All Categories Deny
Clearance Allow

Product Restrictions
Each product in the clearance category is listed as allow
----------------------------------------------------------------------------
1. Here is a link to the clearance items:
http://www.vintageknits.net/store/in...ndex&cPath=248

2. Here is a link to a non-clearance item:
http://www.vintageknits.net/store/in...oducts_id=1297

3. If you add one non-clearance item (#2 above), and attempt to checkout:
Here is a temporary customer login to the store:
user name: [email protected]
password: testing123

a. first class mail will be the default box selected
b. click continue to checkout
c. put in coupon code: 52ca5ecc90
d. click checkout with paypal, and then click continue checkout, and the correct message is displayed, but
e. page back or hit the shopping cart button, and instead choose priority mail, and repeat the same steps, and now the incorrect message displays. “ You must spend at least $0.00 to redeem this coupon”

**I think I’ve narrowed the problem down to when priority mail is chosen as the shipping option, it displays the wrong message of needing to spend 0.00...

Thanks for looking at this.

[lruskauff]

coupon code: 52ca5ecc90
Coupon Amount :: 40.0000%
Start Date :: 12/10/2015
End Date :: 12/14/2015
Uses per Coupon :: Unlimited
Uses per Customer :: Unlimited
Valid Product List :: Restrictions Apply
Valid Categories List :: Restrictions Apply

Category Restrictions
All Categories Deny
Clearance Allow

Product Restrictions
Each product in the clearance category is listed as allow
----------------------------------------------------------------------------
1. Here is a link to the clearance items:
http://www.vintageknits.net/store/in...ndex&cPath=248

2. Here is a link to a non-clearance item:
http://www.vintageknits.net/store/in...oducts_id=1297

3. If you add one non-clearance item (#2 above), and attempt to checkout:
Here is a temporary customer login to the store:
user name: [email protected]
password: testing123

a. first class mail will be the default box selected
b. click continue to checkout
c. put in coupon code: 52ca5ecc90
d. click checkout with paypal, and then click continue checkout, and the correct message is displayed, but
e. page back or hit the shopping cart button, and instead choose priority mail, and repeat the same steps, and now the incorrect message displays. “ You must spend at least $0.00 to redeem this coupon”

**I think I’ve narrowed the problem down to when priority mail is chosen as the shipping option, it displays the wrong message of needing to spend 0.00...

Thanks for looking at this.

If it helps,
1. It displays the wrong message when any other USPS shipping is selected, not just priority.
2. Not related but your UPS shipping looks out of whack.

Lruskauff

[mc12345678]

If it helps,
1. It displays the wrong message when any other USPS shipping is selected, not just priority.
2. Not related but your UPS shipping looks out of whack.

Lruskauff

I've been running circular tests on it and while have tested priority a number of times and each of the other shipping methods at least once, I get the wrong message only when priority mail (not express), 2nd day air UPS, or UPS Ground. The first selection tried was priority mail to confirm it wasn't a session reset issue of going to a shipping method and then returning through the process...

Looks like could be attributed to the option being an odd number in the array of shipping methods within a shipping type...

Think you could add another (fourth) USPS method to see if the above is true?

[sadie]

I can try later today to add another shipping type. problem is, I don't think we ship with any of the other types. We don't quote flat rate boxes, etc., because it might not fit in that box.

[sadie]

If it helps,
1. It displays the wrong message when any other USPS shipping is selected, not just priority.
2. Not related but your UPS shipping looks out of whack.

Lruskauff

I think it has something to do with the first automatically chosen shipping option giving the wrong message. Because when I first noticed it the other day, I was testing it with a lighter weight product, and first class was the cheapest shipping, and the one that was automatically checked, and that was giving it the error the other day. So, it isn't any particular class, only the first box (cheapest shipping)auto selected.

Re: usp. I will look at the setting later today.