SSL Issue with loading Checkout Page properly

[southshorepizza]

Fresh install of V 1.5.1 on a test site.
Plug ins added tip module, edit orders v4.0.4, fast updates, fec, salesreport310, discount 1.11, css js loader, add customers from admin.
Everything was uploaded via Filezilla
Server OS: Linux 3.2.31 Database: MySQL 5.5.23-55

Everything loaded correctly on the checkout page until I installed a shared SSL and enabled it.
http server and https server are set to the same url in admin/includes/configure.php
https server is set in the incudes/configure.php also and enabled.

However the page doesn't seem to load any graphics. Even after refreshing a couple times.
my includes/configure.php is set as follows

<?php
/**
* @package Configuration Settings circa 1.5.1
* @copyright Copyright 2003-2012 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* File Built by zc_install on 2012-12-06 07:27:21
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
define('HTTP_SERVER', 'http://d132s.southshorepizza.net');
define('HTTPS_SERVER', 'https://secure1781.hostgator.com/XXXXXX/d132s');

// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/XXXXXX/public_html/d132s/');

//the following path is a COMPLETE path to the /logs/ folder eg: /var/www/vhost/accountname/public_html/store/logs ... and no trailing slash
define('DIR_FS_LOGS', '/home/XXXXXX/public_html/d132s/logs');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection


// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/XXXXXX/public_html/d132s/cache');

// EOF

my admin/includes/configure.php file looks like

<?php
/**
* @package Configuration Settings circa 1.5.1
* @copyright Copyright 2003-2012 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
* File Built by zc_install on 2012-12-06 07:27:21
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

/**
* WE RECOMMEND THAT YOU USE SSL PROTECTION FOR YOUR ENTIRE ADMIN:
* To do that, make sure you use a "https:" URL for BOTH the HTTP_SERVER and HTTPS_SERVER entries:
*/
define('HTTP_SERVER', 'https://secure1781.hostgator.com/XXXXXX/d132s');
define('HTTPS_SERVER', 'https://secure1781.hostgator.com/XXXXXX/d132s');
define('HTTP_CATALOG_SERVER', 'http://d132s.southshorepizza.net');
define('HTTPS_CATALOG_SERVER', 'https://secure1781.hostgator.com/XXXXXX/d132s');

// secure webserver for admin? Valid choices are 'true' or 'false' (including quotes).
define('ENABLE_SSL_ADMIN', 'true');

// secure webserver for storefront? Valid choices are 'true' or 'false' (including quotes).
define('ENABLE_SSL_CATALOG', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
$t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path'];

define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/');
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/XXXXXX/public_html/d132s/');

//the following path is a COMPLETE path to the /logs/ folder eg: /var/www/vhost/accountname/public_html/store/logs ... and no trailing slash
define('DIR_FS_LOGS', '/home/XXXXXX/public_html/d132s/logs');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection


// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/XXXXXX/public_html/d132s/cache');


// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*/
// EOF

of course you can view for yourself at http://d132s.southshorepizza.net I currently have fast easy checkout turned on but it does this with it turned on or off. The problem only started after enabling SSL.

Thanks for your help.

[lhungil]

define('HTTP_SERVER', 'http://d132s.southshorepizza.net');
define('HTTPS_SERVER', 'https://secure1781.hostgator.com/XXXXXX/d132s');

...

define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

These need to be changed to:

define('HTTPS_SERVER', 'https://secure1781.hostgator.com');

...

define('DIR_WS_HTTPS_CATALOG', '/XXXXXXX/d132s/');

[southshorepizza]

These need to be changed to:

define('HTTPS_SERVER', 'https://secure1781.hostgator.com');

...

define('DIR_WS_HTTPS_CATALOG', '/XXXXXXX/d132s/');

Despite what hostgator instructed me Ihungil was correct. This resolved the issue. Thank you lat9 and Ihungil for your help!

[lat9]

I'm glad you got it sorted out with lhungil's help!

P.S. Thanks for posting back to indicate what did work!

[bugster]

my site is www.womanlycharm.co.uk

Sorry for butting in someone elses thread, but as my issue is almost identical I thought it better than starting a new one.

New install of Zencart 1.51.
Only Addons are Lightbox and CEON URI Mapping
Host company is Hostgator with dedicated SSL installed.

the domain for the zencart is an 'addon' domain, however this is also the domain where the SSL is installed.

Everything is fine until I enable SSL for the catalog pages. Once I do this, no graphics load when accessing the site at the https: address

admin\includes\configure.php is

text/x-generic configure.php
PHP script text

<?php
/**
 * @package Configuration Settings circa 1.5.1
 * @copyright Copyright 2003-2012 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * File Built by zc_install on 2012-12-06 07:27:21
 */


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/

/**
 * WE RECOMMEND THAT YOU USE SSL PROTECTION FOR YOUR ENTIRE ADMIN:
 * To do that, make sure you use a "https:" URL for BOTH the HTTP_SERVER and HTTPS_SERVER entries:
 */
  define('HTTP_SERVER', 'https://womanlycharm.co.uk');
  define('HTTPS_SERVER', 'https://womanlycharm.co.uk');
  define('HTTP_CATALOG_SERVER', 'https://womanlycharm.co.uk');
  define('HTTPS_CATALOG_SERVER', 'https://womanlycharm.co.uk');

  // secure webserver for admin?  Valid choices are 'true' or 'false' (including quotes).
  define('ENABLE_SSL_ADMIN', 'true');

  // secure webserver for storefront?  Valid choices are 'true' or 'false' (including quotes).
  define('ENABLE_SSL_CATALOG', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  $t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path'];

  define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
  define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
  define('DIR_FS_ADMIN', realpath(dirname(__FILE__) . '/../') . '/');
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/home/bugster/public_html/womanlycharm.co.uk/');

  //the following path is a COMPLETE path to the /logs/ folder  eg: /var/www/vhost/accountname/public_html/store/logs ... and no trailing slash
  define('DIR_FS_LOGS', '/home/bugster/public_html/womanlycharm.co.uk/logs');

  define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
  define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
  define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
  define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', 'zencart_');
  define('DB_CHARSET', 'utf8');
  define('DB_SERVER', 'localhost');
  define('DB_SERVER_USERNAME', 'bugster_zncr1');
  define('DB_SERVER_PASSWORD', 'PWwd7R6AGwsmHCck');
  define('DB_DATABASE', 'bugster_zncr1');

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/home/bugster/public_html/womanlycharm.co.uk/cache');


// Define the webserver and path parameters
  // Main webserver: eg-http://www.your_domain.com - 
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  // HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
  /* 
   * URLs for your site will be built via:  
   *     HTTP_SERVER plus DIR_WS_ADMIN or
   *     HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or 
   *     HTTP_SERVER plus DIR_WS_CATALOG or 
   *     HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
   * ...depending on your system configuration settings
   */
// EOF

includes\configure.php is:

text/x-generic configure.php
PHP script text

<?php
/**
 * @package Configuration Settings circa 1.5.1
 * @copyright Copyright 2003-2012 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * File Built by zc_install on 2012-12-06 07:27:21
 */


/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/

// Define the webserver and path parameters
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  define('HTTP_SERVER', 'http://www.womanlycharm.co.uk');
  define('HTTPS_SERVER', 'https://www.womanlycharm..co.uk');


  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/');
  

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/home/bugster/public_html/womanlycharm.co.uk/');

  //the following path is a COMPLETE path to the /logs/ folder  eg: /var/www/vhost/accountname/public_html/store/logs ... and no trailing slash
  define('DIR_FS_LOGS', '/home/bugster/public_html/womanlycharm.co.uk/logs');

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
  define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
  define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', 'zencart_');
  define('DB_CHARSET', 'utf8');
  define('DB_SERVER', 'localhost');
  define('DB_SERVER_USERNAME', 'bugster_zncr1');
  define('DB_SERVER_PASSWORD', 'PWwd7R6AGwsmHCck');
  define('DB_DATABASE', 'bugster_zncr1');

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/home/bugster/public_html/womanlycharm.co.uk/cache');

// EOF

I have tried the suggestion that worked for the previous poster with no luck - though its always possible I made a mistake!

Any suggestions greatly appreciated.

[DrByte]

includes\configure.php is:
[CODE]
define('HTTP_SERVER', 'http://www.womanlycharm.co.uk');
define('HTTPS_SERVER', 'https://www.womanlycharm..co.uk');

Were you aware of the double dots you put in there?

[lat9]

Not that this is going to solve your problem, but my guess is that it's the CSS/JS loader that's causing the issue. Try disabling it in your admin and see. I remember having an issue with shared SSL and that add-on a couple of years ago; I'll try to hunt up what I did.

Are you using the most recent version of that add-on?

[southshorepizza]

Not that this is going to solve your problem, but my guess is that it's the CSS/JS loader that's causing the issue. Try disabling it in your admin and see. I remember having an issue with shared SSL and that add-on a couple of years ago; I'll try to hunt up what I did.

Are you using the most recent version of that add-on?

Yes I am using the most current css/js loader. I didn't use it on my actual site that I do business on in a previous version of zen cart.

I can't seem to find where to turn off the CSS/Js loader. I even looked in the FEC instructions. Can you point me to it?

[lat9]

It should be in Configuration->CSS/JS Loader. Did you try lhungil's suggestion? The more I thought about it, the more it seemed to make more sense than my suggestion.

[southshorepizza]

I don't have a dedicated SSL So the SSL will not work according to hostgator unless it is https://secure1781.hostgator.com/mym...econdarydomain