Cart not functioning after move

[Kevin205]

Not mentioning the name, a hosting company suggesting a server of theirs is faster than the server than I have been on for years, made me move my test site running Zen Cart 1.5.1 to the new server.

After the move of both of Zen Cart files and MySQL tables, when I go to the site, I am getting the following page.

both /admin/includes/configure.php and /includes/configure.php have proper parameters and match as previously set to link to MySQL tables.
'DB_SERVER'
'DB_SERVER_USERNAME'
'DB_SERVER_PASSWORD'
'DB_DATABASE'

I have all of Zen-Cart files and MySQL tables backed up.

They are suggesting to move me back to the old server, but frankly I don't think that would solve the problem.

Is there something I might be overlooking and can do to solve this issue and not to start from scratch?

[DrByte]

Reading #3 from the screenshot: your DIR_FS_CATALOG value in your configure.php file is incorrect. This means that at least that (and VERY likely several other) path(s) in your configure.php file don't match the new server's actual path.

Which of the steps in this detailed article on properly moving a Zen Cart site did you skip? http://www.zen-cart.com/content.php?...fferent-server

[Kevin205]

Reading #3 from the screenshot: your DIR_FS_CATALOG value in your configure.php file is incorrect. This means that at least that (and VERY likely several other) path(s) in your configure.php file don't match the new server's actual path.

Which of the steps in this detailed article on properly moving a Zen Cart site did you skip? http://www.zen-cart.com/content.php?...fferent-server

Great lead. You always hit the nail on the head.

Even though I did not know that article existed, I had done exactly as the article instructs. The problem was and still is the absolute path to my directory. The hosting site's cPanel and their tech support gave the wrong absolute path for their faster server. Which was indicating the identical path as the slower server.

After looking around I found an articles saying to place the following php code in your site; to figure out what your root directory is? I called it "directory.php".

<?php echo __FILE__; ?>

This shows script shows you the path to your directory. I thought this might help others. Thank you.

ps. as I of now, hosting site is still showing the wrong path. But at least I know what the problem is.
DONT FORGET TO DELETE IT AFTER YOU ARE DONE.