Major Issues with downloadable products

[babygurl18720]

Ok this is really irritating me now lol I'm not much of a newb when it comes to this stuff, but I'm really stuck now and I have no idea WHY. When I first installed my Zencart for the 2nd time (didn't use it for over a year and just did a wipe and fresh install), I followed the directions for the template I used and basically I just remembered how to setup downloadable products as from before, plus I currently sell in 3 other stores as well. Well now, after installing, I obviously setup a test account and what not and tested items that both cost money and are free. They worked, just fine, and were downloadable too. Now all of sudden, my downloads don't work. Why??! I wish I knew the answer to that. I didn't change any settings with downloads. I don't know what's going on. I have included a few screenshots.

The first image is to show what it looks like in my cart and I know its supposed to say something like "Download #1 - Download #1" underneath the title of the product. The rest are from the admin panel of my option name, option value, and attributes, showing that everything IS setup correctly (unless I'm really dense) and yet I still can't download anything.

[Ajeh]

What is the name of the file? The image is too tiny for me to read it ...

[babygurl18720]

Oh sorry hehe. The file name is PRD_tiamo.zip. A few other things I may have forgot to mention...I tried the disabling re-direct, checked all ftp permissions, etc.

The file is green and is correct.

[Ajeh]

What do the .htaccess files read in the directories:
/pub
/download

what are the read/write settings for the directories:
/pub
/download

[babygurl18720]

RW settings are: (defaults)
pub - 777
download -755

As for the htaccess files, this one is for /pub

#
# @copyright Copyright 2003-2011 Zen Cart Development Team
# @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
# @version $Id: .htaccess 18695 2011-05-04 05:24:19Z drbyte $
#

## the following line is needed to allow Download-By-Redirect to work
  Options +FollowSymLinks

#
# This is used with Apache WebServers
#
# The following blocks direct HTTP requests to all filetypes in this directory recursively, except certain approved exceptions
# It also prevents the ability of any scripts to run. No type of script, be it PHP, PERL or whatever, can normally be executed if ExecCGI is disabled.
# Will also prevent people from seeing what is in the dir. and any sub-directories
#
# For this to work, you must include either 'All' or at least: 'Limit' and 'Indexes' parameters to the AllowOverride configuration in your apache/conf/httpd.conf file.
# Additionally, if you want the added protection offered by the OPTIONS directive below, you'll need to add 'Options' to the AllowOverride list, if 'All' is not specified. 
# Example:
#<Directory "/usr/local/apache/htdocs">
#  AllowOverride Limit Options Indexes
#</Directory>
###############################

# deny *everything*
<FilesMatch ".*">
  Order Allow,Deny
  Deny from all
</FilesMatch>

# but now allow just *certain* necessary files:
<FilesMatch ".*\.(zip|ZIP|gzip|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV|wav|epub)$">
  Order Allow,Deny
  Allow from all
</FilesMatch>

<IfModule mod_headers.c>
  <FilesMatch ".*\.(zip|ZIP|gzip|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV|wav|epub)$">
    # tell all downloads to automatically be treated as "save as" instead of launching in an application directly
    # ALERT: ForceType requires Apache2 or later. If using older version of Apache, it will need mod_mime installed. Or just comment out the ForceType line below
    # (to disable, just comment the next 2 lines by adding a '#' at the beginning of each):
    ForceType application/octet-stream
    Header set Content-Disposition attachment
  </FilesMatch>
</IfModule>

IndexIgnore */*


## NOTE: If you want even greater security to prevent hackers from running scripts in this folder, uncomment the following line (if your hosting company will allow you to use OPTIONS):
# OPTIONS -Indexes -ExecCGI

And this is for /download

#
# @copyright Copyright 2003-2011 Zen Cart Development Team
# @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
# @version $Id: .htaccess 18695 2011-05-04 05:24:19Z drbyte $
#

AuthType Basic
AuthName "No access"
AuthUserFile .htnopasswd
AuthGroupFile /dev/null
#Require valid-user


###############################
#
# This is used with Apache WebServers
#
# The following blocks direct HTTP requests to all filetypes in this directory recursively, except certain approved exceptions
# It also prevents the ability of any scripts to run. No type of script, be it PHP, PERL or whatever, can normally be executed if ExecCGI is disabled.
# Will also prevent people from seeing what is in the dir. and any sub-directories
#
# For this to work, you must include either 'All' or at least: 'Limit' and 'Indexes' parameters to the AllowOverride configuration in your apache/conf/httpd.conf file.
# Additionally, if you want the added protection offered by the OPTIONS directive below, you'll need to add 'Options' to the AllowOverride list, if 'All' is not specified. 
# Example:
#<Directory "/usr/local/apache/htdocs">
#  AllowOverride Limit Options Indexes
#</Directory>
###############################

# deny *everything*
<FilesMatch ".*">
  Order Allow,Deny
  Deny from all
</FilesMatch>

# but now allow just *certain* necessary files:
<FilesMatch ".*\.(zip|ZIP|gzip|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV|wav|epub)$">
  Order Allow,Deny
  Allow from all
</FilesMatch>

<IfModule mod_headers.c>
  <FilesMatch ".*\.(zip|ZIP|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV|wav|epub)$">
    # tell all downloads to automatically be treated as "save as" instead of launching in an application directly
    # ALERT: ForceType requires Apache2 or later. If using older version of Apache, it will need mod_mime installed. Or just comment out the ForceType line below
    # (to disable, just comment the next 2 lines by adding a '#' at the beginning of each):
    ForceType application/octet-stream
    Header set Content-Disposition attachment
  </FilesMatch>
</IfModule>

IndexIgnore */*


## NOTE: If you want even greater security to prevent hackers from running scripts in this folder, uncomment the following line (if your hosting company will allow you to use OPTIONS):
# OPTIONS -Indexes -ExecCGI

[Ajeh]

Do any of your downloads work or is it just this one that fails?

[Ajeh]

Looking at the picture of the Attributes Controller ... there looks to be something in front of the filename ... are you using a subdirectory or is the download file in the /download directory?

More or less, if you hit Edit on this Attribute for the Download, do you just see the filename itself in the input box, or is there something more?

[babygurl18720]

None of them work, even when I add new products, but they were working before. =\

As for the files, yes I created sub folders inside the download folder for each designer. I even did this the last time too and never had this problem.

So for this file the full url is

prd/kits/PRD_tiamo.zip

[babygurl18720]

I was looking up more solutions and saw your posts with another person. My store url is http://ts-ds.com. There are freebies you can test if you wish. And if you need or want my login for the admin, I can do that as well. Anything to help because this is driving me insane!!! ;) Thanks lol

[Ajeh]

I made an Order ... can you check if you see in your Zen Cart Admin under the Orders, a download on my order?

If so, can you set that Order to Delivered?

NOTE: Should be Order #9 ...