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  1. #1
    Join Date
    Jan 2010
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    182
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    Default FedEx Webservices suddenly caused blank white page checkout_shipping

    At 1:30 today, our site's checkout_shipping (and shipping estimator) went to a blank screen live for customers.

    I tracked it down to the FedEx Web Services module, I have v1.4.5.2

    Set it to false and checkout came back to normal.

    Hope this helps someone else frantically ripping their hair out.

    Now to get FedEx back!

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: FedEx Webservices caused blank white page checkout_shipping

    If you are really using ZenCart v1.3.8a - You need to UPGRADE NOW before you are hacked
    Maybe you have already been hacked

    I suggest that you follow all and I mean ALL of the steps listed here
    http://www.zen-cart.com/wiki/index.p...ing_From_Hacks

    Blank Page issues
    http://www.zen-cart.com/content.php?...t-of-a-page%29
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: FedEx Webservices caused blank white page checkout_shipping

    FedEx appears to be down on my site as well ... I had to turn it off on an older version of FedEx and on a newer version FedEx produced and message that there was a server issue ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #4
    Join Date
    Jan 2010
    Posts
    182
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    0

    Default Re: FedEx Webservices caused blank white page checkout_shipping

    We tried to make a FedEx shipment on the FedEx site - no go. The label did not print out the correct and full information.
    Looks like FedEx is having some major issues.

    For being 1.3.8a, the site absolutely rocks and we have put every (and then some) safety features and adjustments as listed.
    We are working on upgrading to 1.3.9h as the incremental step to 1.5. It's a far from stock site. I wish the original hire we had did not remove the upgrade button out of admin years ago!

  5. #5
    Join Date
    Jan 2009
    Posts
    11
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    0

    Default Re: FedEx Webservices caused blank white page checkout_shipping

    i just got confirmation of known issues with web services from a fedex phone rep.

 

 

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