Admin Panel will not open

[tigerfanatic]

I am installing ZenCart on a Linux server through a hosting company. I have the SQl databases created and the php installed on the hosting company's server. When I got to the URL, the index.php file itself will open without any trouble. This would be what the customer sees. After renaming the admin directory, it just won't open. I have looked at the configure.php file and it seems to be configured properly yet when I type in the URL www.mydomain.com/renamedadmin (generic) it should prompt me to login into the admin panel yet it does not. In the hosting company web explorer, I have subdirectories under the root for each domain I am building websites for. I have pointed the domain to its specific destination so that when you go to the URL it opens the index file. example: /abcfiles/all the webfiles and directories here. so the admin path is /abcfiles/renamedadmin/includes/configure.php.

I am not sure how to get this to start working. Any suggestions would be appreciated.

[RodG]

After renaming the admin directory, it just won't open. I have looked at the configure.php file and it seems to be configured properly

If you renamed the /admin/ directory and *didn't* edit the configure.php file to reflect this name change then you'll have the problem you describe.

Your wording of this issue suggests that this is the case 'looked at' and 'it seemed', vs 'edited' and 'is'

yet when I type in the URL www.mydomain.com/renamedadmin (generic) it should prompt me to login into the admin panel yet it does not.

So, what DOES it give you? Page not found error? Blank page? Other?

In the hosting company web explorer,

I assume you meant the FILE explorer in your cPanel (or whatever). Hosting companies don't provide their clients with a 'web explorer' (usually).

I have subdirectories under the root for each domain I am building websites for. I have pointed the domain to its specific destination so that when you go to the URL it opens the index file.,

How and where did you do this?

example: /abcfiles/all the webfiles and directories here. so the admin path is /abcfiles/renamedadmin/includes/configure.php.

That's OK, but take note, that is the *FILE* path, which doesn't really have much to do with the URL needed to access these files.

I am not sure how to get this to start working. Any suggestions would be appreciated.

If you could answer the questions above I/we will be in a far better position to help you. It seems to me that you are getting a little confused with file paths and URL's. Although there is some relationship between the two, we can't *accurately* guide you until we have more information, especially in regards to how you handled "I have pointed the domain to its specific destination" (please provided detailed example).

Cheers
Rod

[Ajeh]

Do you see any debug logs in your /logs directory?

If so, what issues do they indicate?