Blank page in the Checkout Payment area

[Peace Freak]

I have a two language site and am having a problem in the English checkout area. I seem to have missed transferring something as when I get to this step:

http://store151.gpea.jp/index.php?ma...eckout_payment

I end up with a blank page and can't go any further. The Japanese side works without a problem (well there are some issues but I will deal with them later...). Have spent quite a bit of time trying to narrow down what it might be by comparing the English and Japanese sides but I cannot work out where the code difference is…

I found this error message in logs file but am not sure what to make of it:

[28-Mar-2013 15:08:22 US/Central] PHP Warning: constant() [<a href='function.constant'>function.constant</a>]: Couldn't find constant BOX_HEADING_ADMIN_ACCESS in /home/gpea/public_html/store151.gpea.jp/admin2859pUu/includes/functions/admin_access.php on line 816

Any help would be appreciated...

[kobra]

Reload your admin files from a fresh distribution of the same version

[DrByte]

Couldn't find constant BOX_HEADING_ADMIN_ACCESS

That will be defined in your language files. If your japanese translation files don't have the defines in them, then you'll need to copy over anything from the english version that's missing from your japanese version.

[Peace Freak]

Reload your admin files from a fresh distribution of the same version

Could you please clarify things for me?

My final version of Zen Cart before upgrading to 1.5.1 was 1.3.5.

Should I upload my 1.3.5 adjusted admin files or the admin files from a newly downloaded version of 1.3.5?

Thank you!

[kobra]

If you have upgraded to 1.5.1 then reload admin files from a fresh distribution of 1.5.1

[Peace Freak]

If you have upgraded to 1.5.1 then reload admin files from a fresh distribution of 1.5.1

Just copied a fresh copy over my "modified" version but no change, still a blank window.

As a further test I removed my admin folder and uploaded a fresh copy of an admin folder from an unmodified version of 1.5.1. Still a blank window!

I am not sure what to make of Dr.Bytes comments below on the error message in the log file. The Japanese side is working fine. It is the English side that gets stuck at the blank window...

Thanks in advance...

[kobra]

/index.php?main_page=checkout_payment

Well I need to read - cause you posted that you are getting a blank page on the frontend
But your error log posted is about accessing your admin

Can not see your site - but try switching to the classic template(assuming you have a custom template defined) to see if you still get a blank page
If you do not - then this narrows down the search to only those files in your custom template

[Peace Freak]

Thanks for your help...

Tried with the classic template... Exactly the same... Japanese works fine, English goes to a blank page, so it looks like it is not the custom template...

As for the error file I include previously, I just chose the last one (at that time)...

I just took a look and found some different ones in the folder so I have attached them. Hopefully they will be of use.

If you need to know the URL of the site, let me know.

Thank you!

[kobra]

includes/modules/payment/moneyorder2

Try removing in the admin moneyorder2 as a payment method
This is not part of a default install

[Peace Freak]

Am slowly making some progress on this, though not yet there...

Removed the moneyorder2 and found no change in the E side, but in the J side I get this message when I get to main_page=checkout_payment:

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

As I recall, when I was setting the cart up originally (2006) I had to get help from a local American here (Japan) who at that time was one of the few people that had "sorted out" the different language and payment problems. (I tried contacting him before starting this upgrade but got no reply...)

I don't know what to make of all this as I only have a cursory knowledge of php but as the code in moneyorder2 works for the J side, I think it might be a good idea if you take a look at it so it is attached. It might give you some clues.

Thanks again!