I know that for security reasons the attributes for downloadables should be set to "Download by redirection". If I do that, I get an error message telling me that "I do not have permission...etc."
If I turn off to 'false' it works fine.

I came to the forum looking for answer and found a thread where it says that in cases like this, the problem should be directed to the hosting company.

I was ready to contact my hosting company but I can't find the thread where it explains what the problem is.

I need either the link to the thread or some explanation of what it is that I should be requesting from my hosting company so that my downloadables work with the "Download by redirection" on.

Thank you.