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  1. #11
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
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    7

    Default Re: CKEditor does not work in my IE?

    Quote Originally Posted by dlt101 View Post
    Look, I understand those of you who despise MS and think we should just stop using their software.
    Apologies, but I think you misunderstood the point, which was knowing that IE is notorious for compatibility issues, and that there are better alternatives, then why waste *any* time with it it all?

    Furthermore, you've only stated it was an IE issue, but you neglected to mention which version (OK, you have now, IE10), but the chances are, your client probably didn't tell you which version they are using? (or did they). You could spend the next hour finding a 'fix' for IE10 only to find your client still has an issue with their IE7, so you'll spend another hour fixing that, and on and on it goes.

    Don't get me wrong, Firefox, etc, etc aren't perfect either, but they have far less compatibility issues than the IE series of products.

    I'd *certainly* spend the time ensuring the *front end* of the store is 'IE compatible', but I'd not waste any time worrying about the back end. That's just my personal view though, and it doesn't really have anything to do with Microsoft per se. I'm more concerned about you keeping your sanity :)

    Cheers
    Rod

  2. #12
    Join Date
    Mar 2013
    Posts
    11
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    0

    Default Re: CKEditor does not work in my IE?

    DrByte,

    Thanks for your input. I uploaded the latest CKEditor as you suggested. We are making progress!

    It works fine in Chrome. But IE has lots of problems. After clearing the browser cache and doing a reload, the new version editor now shows, and it contains the text correctly. However, it does not function correctly.
    Compared to viewing the same page in Chrome, the IE version has most of the icons appear very pale instead of with the black text. Some of them are non-functional, such as 'paste', 'bold', 'italics'. When I try the "hyperlink" option, I get only part of the dialog box (title, OK, Cancel) but nothing in the box to create a link, and it is impossible to dismiss the box -- have to reload the page to get control back. Same thing happens with "Insert image".

    Any ideas why would only some of the features work, some barely work, and some not at all?

  3. #13
    Join Date
    Mar 2013
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    Default Re: CKEditor does not work in my IE?

    The Developer Console in IE is showing a lot of errors like:

    SCRIPT5007: Unable to get property 'specified' of undefined or null reference
    ckeditor.js, line 77 character 458

  4. #14
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: CKEditor does not work in my IE?

    Those are all issues with CKEditor itself. I suggest you take those questions to the CKEditor support site, since they're the experts on all of those pieces.

    The only part affecting Zen Cart is how the Zen Cart integration simply tells CKEditor which fields to show the editor in. Everything else is up to CKEditor itself.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #15
    Join Date
    Mar 2013
    Posts
    11
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    Default Re: CKEditor does not work in my IE?

    But why does IE work ok with the editor on www.ckeditor.com/demo but not in Zen?

  6. #16
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: CKEditor does not work in my IE?

    I don't know. I don't have IE. I don't want to use IE. I have no need for IE.
    And thus I can't test IE.

    Maybe you have other incompatibilities because of jQuery or other javascript things?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #17
    Join Date
    Mar 2005
    Location
    Earth
    Posts
    92
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    0

    Default Re: CKEditor does not work in my IE?

    Dr.Byte,
    Me too...Windows7Pro/IE10/Java:1.7.0_21
    Dedicated Server: PHP 5.4.10
    Zen Cart: v1.5.1 [2013-04-21 20:31:12
    v3.7e - Updated CKEditor to v3.6.6. Compatible with ZC v1.3.9, v1.5.0, v1.5.1, v1.6.0

    The "Plain Text" editor displays text.
    CKEditor displays no text unless I click "Source" then I get plain text.
    I did your fix to the latest CKEditor 4.1 and still get no working GUI box when in CKEditor.

    Also, I upgraded Java last week, should I use the console and try to debug? Maybe there are variables in the upgrade that need flipped let me know. I want to help. - Mark

  8. #18
    Join Date
    Mar 2005
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    Earth
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    92
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    Default Re: CKEditor does not work in my IE?

    I spoke too soon, I reloaded my browser and now I get the same box with the same grayed out icons as dlt101.

  9. #19
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: CKEditor does not work in my IE?

    Quote Originally Posted by charmlt View Post

    Also, I upgraded Java last week, should I use the console and try to debug? Maybe there are variables in the upgrade that need flipped let me know. I want to help. - Mark
    Java has nothing whatsoever to do with this, Java is utterly different to javascript(which is what CKeditor uses a lot of) they are two completely different things, they should never have given them similar names. upgrading Java (a program provided by oracle to run Java applets and programs) will not have any effect on programs running javascript which are interpreted by the javascript engine built by your browsers maker in your case Microsoft,

    Go to post number 4, does the sample version on the CKedito site run, what happens if you remove all the other jquery stuff, it could be a clash with something, how many other plugins or themes do you have on your site do any of them uses jquery etc
    Webzings Design
    Semi retired from Web Design

  10. #20
    Join Date
    Sep 2010
    Posts
    448
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    0

    Default Re: CKEditor does not work in my IE?

    Have we got any further with this problem?

 

 
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