How to hide warnings from store front?

[tifischer]

I would only like the warnings to appear on the admin side and not the store front. How do I turn off warnings for the store front only?

[stevesh]

Which warnings, exactly ?

[tifischer]

The warning is "Warning Your database appears to need patching to a higher level. See Admin->Tools->Server Information to review patch levels.". These types of warning should only display for the admin and I want to set the store up such that they will not show on the store front but only on the admin side or for the admin IP or login.

Any help would be much appreciated.

[dbltoe]

Zen Cart considers some warnings important enough to place them everywhere they might be needed. Since you have not answered the posting tips, I'll make some assumptions.
First of all, it appears you have upgraded without following the steps. Specifically updating the database to the current level. If you do not do this, you are subject to the cart not working. Thus, the reason the warning is in the cart.
Secondly, if you're concerned about a customer seeing this warning, you might be updating a live site.
Both are not advised.

You check the cart's operation right after upgrading, adding a mod, creating a new category/product or etc. right? Wouldn't you want to know immediately that would make the cart not operate.
What you are wanting to do is like turning off the overheat warning on your CPU.
I'd just fix the problem. Only takes seconds. http://www.zen-cart.com/content.php?...pgrade-my-site steps 8 thru 10

[tifischer]

No, I did give you the warning for 1. For 2 I don't want my customer's seeing warnings it is not professional. So, if you don't have an answer to my question, then please don't respond. I am perfectly happy making upgrades but I DO NOT want my customers informing me that my database needs patching. If you cannot understand that, then you do not understand customer service.

If you can help me, then I would greatly apreciate it. If you think that warnings are needed for customers to see then please don't respond. If you understand my concern, then please direct me as to how I can resolve the issue so that I can still see the warnings and correct them as needed but my customers will not.

Thank you for your courtesy.

[dbltoe]

I am trying to help.

Your database is not current and your cart may not work correctly until you update the database.

If you are really concerned about a customer seeing the warning, take the two minutes to upgrade the database and they will not see it again. Until, of course, you fail to follow all the steps in another upgrade.

[gilby]

No, I did give you the warning for 1. For 2 I don't want my customer's seeing warnings it is not professional. So, if you don't have an answer to my question, then please don't respond. I am perfectly happy making upgrades but I DO NOT want my customers informing me that my database needs patching. If you cannot understand that, then you do not understand customer service.

If you can help me, then I would greatly apreciate it. If you think that warnings are needed for customers to see then please don't respond. If you understand my concern, then please direct me as to how I can resolve the issue so that I can still see the warnings and correct them as needed but my customers will not.

Thank you for your courtesy.

To my knowledge there is NO switch to turn this off.
You could hack the code to remove this type of warning but this will take many, many times longer than just "fixing" the problem. As dbltoe says its a 2 minute fix.

[DivaVocals]

The warning is "Warning Your database appears to need patching to a higher level. See Admin->Tools->Server Information to review patch levels.". These types of warning should only display for the admin and I want to set the store up such that they will not show on the store front but only on the admin side or for the admin IP or login.

Any help would be much appreciated.

Perhaps the messages should display for the admin only, but as gilby pointed out it's a pretty big undertaking to remove them and IHMO all that effort would only be putting a bandaid on a bullet wound since it doesn't solve your REAL underlying issue.. The fact that these messages display on the front-end should NOT be your primary concern right now IMHO.. The message indicates a pretty serious issue with your store that you need to address. (this is what gilby and dbletoe have BOTH been trying to say)

As both gilby and dbltoe (both VERY knowledgable members of this forum) have pointed out this is something you can fix relatively quickly. The fact that this warning displays is as dbltoe has pointed indicative that you have upgraded your site without following all of the upgrade steps, the least of which is to not perform the upgrade on your live site until you have tested things first on a test/development/clone of your site as the upgrade instructions suggest.

Fix the database issue and this warning goes away, and honestly the problem is solved. The ONLY reason to see this warning is in the event of an incompete upgrade. You can avoid this situation from happening in the future by following the recommended upgrade path for Zen Cart.

Zen Cart considers some warnings important enough to place them everywhere they might be needed. Since you have not answered the posting tips, I'll make some assumptions.
First of all, it appears you have upgraded without following the steps. Specifically updating the database to the current level. If you do not do this, you are subject to the cart not working. Thus, the reason the warning is in the cart.
Secondly, if you're concerned about a customer seeing this warning, you might be updating a live site.
Both are not advised.

You check the cart's operation right after upgrading, adding a mod, creating a new category/product or etc. right? Wouldn't you want to know immediately that would make the cart not operate.
What you are wanting to do is like turning off the overheat warning on your CPU.
I'd just fix the problem. Only takes seconds. http://www.zen-cart.com/content.php?...pgrade-my-site steps 8 thru 10

I am trying to help.

Your database is not current and your cart may not work correctly until you update the database.

If you are really concerned about a customer seeing the warning, take the two minutes to upgrade the database and they will not see it again. Until, of course, you fail to follow all the steps in another upgrade.

To my knowledge there is NO switch to turn this off.
You could hack the code to remove this type of warning but this will take many, many times longer than just "fixing" the problem. As dbltoe says its a 2 minute fix.

[RodG]

I don't want my customer's seeing warnings it is not professional

Agreed, and the solution is actually very simple. You need to fix the actual problem(s) and the warnings will go away.

Apologies if you don't find this an acceptable answer, but it is really the only *correct* response a person can give.

Cheers
Rod

[tifischer]

Yes my primary concern is my customer as all good companies should be. If you knew anything about customer service you would know that it is bad customer service to display warnings that the customer does not understand. I do not want my customers having anxiety hangups about warnings that they do not understand.

As an IT professional you also may understand that there are task lists and that I have to follow. If a warning is not first on my task list then I might not get to it immediately but I still cannot have my customer's viewing such warnings especially if there are not critical errors associated with that particular warning. If the Zencart does not allow an administer to freely manage his necessary tasks and keep his or her customer as their top priority then I will of course need to modify the code accordingly. America business standard is the customer is our first priority. I don't blame the customer for their concerns because personally I do not want to see or be concerned with whatever warnings are happening on the backend of someone's business or software...I want a fluid user friendly experience while maintaining the software as necessary so I expect to provide that for my customer's as well...meaning live by The Golden Rule.

Thank you for your helpful suggestions.