USPS Module - Rates Calculate but doesn't show in "Available Shipping Methods" table

[jmwiley]

***FYI Start***
- Using USPS module: USPS V15 Ratev4 2013_0127 R2013_0422
- I have the USPS module in "Debug mode=screen"
- I believe I have the "Zones" configured correctly.
- I BELIEVE I have the USPS module configured correctly, since it looks like it's calculating rates and I have the "Web Tool User ID" entered and I phoned the USPS and had them set it to "production".

***FYI End***


*** Now for my issue ***

The below "Debug mode results" shows in a pop-up window when I have an item in my shopping cart that's 2.22lbs and I click "estimate shipping" button to calculate USPS shipping.

**Debug mode results**
sourceZipdestinationZip01LETTERREGULAR5First///etc. omitted that large line to save room on here.

View Source:
Server: production Quote Request Rate Type: Online Cart Weight:2.22 Tare Rates: Small/Medium: 0:0 Large: 00:0 Decimals: 2 Total Weight: Pounds: 0 Ounces: 1 Length: 8.625 Width: 5.375 Height: 1.625 ZipOrigination: shipped from zip ZipDestination: Customer Zip City: Customer City State: California Order Total: $1.08 RESPONSE FROM USPS:

sourceZipdestinationZip01LETTERREGULAR5 First-Class Mail Letter
0.66
9Certificate of Mailingtruefalse1.2001Insurancetruefalse1.950truefalse5Registered Mailtruefalse11.200truefalse4Registered without Insurancetruefalse11.2000Certified Mailtruefalse3.1006Collect on Deliverytruefalse6.450truetrue

** End Debug mode (truncated) results**

PLEASE correct me if I'm wrong, but it ?IS? figuring out the USPS shipping calculations?

FOR MY QUESTION:
If it's showing calculations then why is my table empty? (see below)

Estimate Shipping Costs

Total Items: 1 Weight: 2.22lbs Amount: $1.00

Ship to: ME the customer
(Customer address omitted so you can't see)

Available Shipping Methods

Rates

United States Postal Service (0 Boxes) (0 lbs, 1 oz) (Express Mail® (1 - 2 days)) $0.00
United States Postal Service (0 Boxes) (0 lbs, 1 oz) (Express Mail® Flat Rate Boxes (1 - 2 days)) $0.00
United States Postal Service (0 Boxes) (0 lbs, 1 oz) (Express Mail® Flat Rate Envelope (1 - 2 days)) $0.00
United States Postal Service (0 Boxes) (0 lbs, 1 oz) (Express Mail® Legal Flat Rate Envelope (1 - 2 days)) $0.00
United States Postal Service (0 Boxes) (0 lbs, 1 oz) (First-Class Mail® Letter (2 - 5 days)) $0.00


MY QUESTION

If it's showing calculations then why is my/customer's shipping rates table empty?


Please oh Please help. Thank you.
I hope it's some dumb/stupid blunder that I did. ( a.k.a An easy fix )

[Ajeh]

It doesn't make a lot of sense that your cart reads: Weight: 2.22lbs

and the USPS module is reading: (0 lbs, 1 oz)

What other shipping modules are installed?

I would try doing:

1 Remove USPS

2 Reload the files from a clean Download

3 Install USPS

4 Configure USPS

and see if that fixes the problem ...

If not, set the debug to Logs and test the shipping, then, look in your /logs directory and post the Log file that is being created ...

[jmwiley]

1 Remove USPS

2 Reload the files from a clean Download

3 Install USPS

4 Configure USPS

I did the above a few nights before posting this thread, then I figured that I should do a clean uninstall of the older version of USPS module and install the newer one.... with no success to fixing the problem

**********

Please the attachment for my latest log. Thank you very much.

[Ajeh]

For some reason, the weight in the Cart is not being sent to USPS ...

If you go to Modules ... Shipping ...

what module(s) are not Red icons?

what module(s) are Green icons?

what module(s) are Yellow icons?

Do you have an URL to your site that we could perhaps test and what are the products_id that you are testing?

[jmwiley]

Module

FedEx Freight LTL fedexfreightltl
FedEx SmartPost fedexsmartpost
Flat Rate flat
Free Shipping Options freeoptions
FREE SHIPPING! freeshipper
Per Item item
Per Unit perweightunit
Store Pickup storepickup
Table Rate table
United States Postal Service (Debug is ON: Logs) usps 0
Zone Rates


Above are the modules that I have and ONLY the USPS is "green", all others are "red".

Should I do something with "Zone Rates" that's above?

Correct me if I'm wrong, but if I apply, for example, FedEx, then there should be yellows, showing shipping options?

Thank very, very much.

[Ajeh]

Yellow shows on errors or if a Zone has been set on a shipping module ...

You have no need for the Zone Rate zones to be installed ...

And chance of seeing an URL to your site and the products_id that you are testing an order for?

[jmwiley]

And chance of seeing an URL to your site and the products_id that you are testing an order for?

http://www.gfbbq.com/shop/

ID# 98 - Test Product - It's in Traeger® Wood Pellet Grills

I have the PayPal payment mod 'off' for now.

Thank you again.

[Ajeh]

This really makes no sense ...

I just am not seeing the cause of why your shipping weight is incorrect ....

Without seeing your database and code on the server I really cannot pinpoint the nature of this problem ...

Do you have any kind of add ons on your site right now?

I would compare your files, on the server, to a clean checkout of Zen Cart v1.5.1 with something like Beyond Compare from scootersoftware.com and see if you have files that are damaged or out of date ...

Other than the shipping debug logs in the /logs directory, do you have any debug logs that might indicate a problem?

[jmwiley]

I believe all I have to modules/add-ons are:

FedEx modules
USPS
and Dropshipping Module

I believe that's it, I'm on another system so I'll check it out later.

I'll uninstall the Dropshipping add-on and test the site and if that doesn't work I'll upload the site again. I haven't done much but add product, create zones, inlcude taxes and some presentation.

so we'll see?

[jmwiley]

Ok Ajeh,

I'm REALLY against the wall on this one. I GOTTA have this thing purring by this weekend.

Want me to create a temp admin password and have you bang around in the Admin area?

Let me know what you need, if you're willing?