Results 1 to 3 of 3

Hybrid View

  1. #1
    Join Date
    Apr 2013
    Posts
    11
    Plugin Contributions
    0

    Default USPS Module - Shows wrong weight but correct rate

    Problem: In the Shopping Cart or Shipping Estimator, it shows an added 3 lbs or more when purchasing a product.
    Development site is:
    theplaypages.com/adult-store/

    Example:
    I add a product:
    Model: KHENVD27
    Shipping Weight: 0.2lbs

    It only weighs 0.2lbs but when I go to the Shipping Estimator OR go through the Shopping Cart, it displays
    3lbs 4oz.
    However, the rate seems to be pretty accurate.
    How can I keep this from displaying as it will confuse the customer as well as it is just not correct.
    Thanks
    Karen

    Click image for larger version. 

Name:	3morepounds.jpg 
Views:	173 
Size:	44.2 KB 
ID:	12423


    ZenCart 1.5.1
    USPS Module newly installed from
    http://www.zen-cart.com/downloads.php?do=file&id=1292

    Shipping from 08110 (New Jersey) to 20194 ( Virginia )
    Does not matter if it's Priority, Express or First Class.

    USPS Settings are the default. I added $2.00 handling fee and checked the 3 types of rates
    http://theplaypages.com/adult-store/usps.jpgClick image for larger version. 

Name:	usps.jpg 
Views:	165 
Size:	10.3 KB 
ID:	12422

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: USPS Module and ZenCart - Shows wrong weight but correct rate

    What do you have set in

    admin > config > Shipping/Packaging > Package Tare Small to Medium - added percentage:weight
    and > Larger packages - added packaging percentage:weight
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Apr 2013
    Posts
    11
    Plugin Contributions
    0

    Default Re: USPS Module and ZenCart - Shows wrong weight but correct rate

    Oh duh, we found this just shortly after writing this question in the forum. I hope it helps others. THanks

 

 

Similar Threads

  1. Replies: 3
    Last Post: 14 Dec 2013, 02:40 AM
  2. Replies: 2
    Last Post: 28 Sep 2009, 10:10 PM
  3. shipping calculator shows wrong weight
    By kittycat in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 21 Jul 2007, 06:04 PM
  4. USPS module weight shows 3 lbs instead of 0 lbs ?
    By iceflyin in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 15 Jul 2007, 05:11 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg