Results 1 to 3 of 3
  1. #1
    Join Date
    Mar 2009
    Posts
    86
    Plugin Contributions
    0

    Default Things being added to carts?

    I had a customer try to check out today on my website and they said that they added something to their cart and many other things were being automatically added to her cart. She would try to delete them and they would just double in quantity or more items were added. Anyone know what is causing this?

    My website:
    http://glamourdolleyes.com

    Here is what she emailed me:
    -- Weird Items in Cart: today I added a product, then all these other products appeared (at least 8 others). Tried to remove additional items with little success.
    -- Tried to 'Update' and 'Remove' additional items in Cart with mixed results: Sometimes the items are removed, and item numbers updated, other times the screen stays the same

    Any help would be great!

  2. #2
    Join Date
    Oct 2011
    Location
    AZ
    Posts
    384
    Plugin Contributions
    0

    Default Re: Things being added to carts?

    I tried it with a random product (I had to look a while to find a category that had products) and didn't duplicate the problem. I added two items, no problem except this message after I added each one:

    We will be taking a quick break so any orders between Wednesday, February 20th - Wednesday, February 27th will not start processing until Thursday, February 28th. Please allow a few extra days for any orders placed between those times. Thank you!

    Which seemed a bit out of place as this is May.

  3. #3
    Join Date
    Mar 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Things being added to carts?

    Whoops, I took care of the break sign. That is strange, I did a test and put things into my cart and didn't have any issues either. She said she tried it on 2 computers.

    Quote Originally Posted by joejoejoe View Post
    I tried it with a random product (I had to look a while to find a category that had products) and didn't duplicate the problem. I added two items, no problem except this message after I added each one:

    We will be taking a quick break so any orders between Wednesday, February 20th - Wednesday, February 27th will not start processing until Thursday, February 28th. Please allow a few extra days for any orders placed between those times. Thank you!

    Which seemed a bit out of place as this is May.

 

 

Similar Threads

  1. Attribute is Being Discounted with Item, Instead of Being Added on After Discount
    By alexiscreations in forum Setting Up Categories, Products, Attributes
    Replies: 0
    Last Post: 9 Oct 2009, 04:00 AM
  2. GST not being added
    By glennnz in forum Currencies & Sales Taxes, VAT, GST, etc.
    Replies: 2
    Last Post: 18 Jun 2008, 01:27 AM
  3. Replies: 1
    Last Post: 13 Sep 2007, 03:19 AM
  4. 3 lbs. being added to order
    By Embroidery in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 14 Sep 2006, 03:18 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg