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  1. #1
    Join Date
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    Default Customer login problem

    Searched this but did not find what I need.

    My sales have dropped off over the past few months especially from current customers. I was having a problem with Google Merchant Center feeder so I thought my lack of business was due in part to Google not indexing my products correctly. I fixed that and found another problem.

    If a current customer tried to login from the "Current Customers" page they will get " There was a security error when trying to login". However, with an empty cart, if they click on "Checkout" on the top menu it goes to the "Whoops! Your session has expired" screen and allows them to login.

    Mods:
    Apple Zen
    Easy Populate
    Google Merchant Center Feeder
    Sitemap XML

    Thanks for the help in advance.
    www.theCableStation.com
    "If we restrict liberty to attain security we will lose them both."

  2. #2
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: Customer login problem

    Your login page has (apparently) been modified from the default because it doesn't have the hidden input variable for your customers' session securityToken. See the following post: http://www.zen-cart.com/showthread.p...00#post1192100.

  3. #3
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    Default Re: Customer login problem

    Quote Originally Posted by lat9 View Post
    Your login page has (apparently) been modified from the default because it doesn't have the hidden input variable for your customers' session securityToken. See the following post: http://www.zen-cart.com/showthread.p...00#post1192100.
    Thanks for the reply. Are you saying that my login.php has been modified? It is the original unmodified file. Is there another file I should be looking at?

    Thanks
    www.theCableStation.com
    "If we restrict liberty to attain security we will lose them both."

  4. #4
    Join Date
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    Default Re: Customer login problem

    Quote Originally Posted by micmed View Post
    Thanks for the reply. Are you saying that my login.php has been modified? It is the original unmodified file. Is there another file I should be looking at?

    Thanks
    Do you have a file named /includes/templates/avonlee_contempo/templates/tpl_login_default.php? If so, that's the one that has the issue. If that file's present, please post the first comment section to identify the 'progeny' of the file. For example, the unmodified version of the file (/includes/templates/template_default/templates/tpl_login_default.php includes:
    Code:
    /**
     * Page Template
     *
     * @package templateSystem
     * @copyright Copyright 2003-2011 Zen Cart Development Team
     * @copyright Portions Copyright 2003 osCommerce
     * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
     * @version $Id: tpl_login_default.php 18695 2011-05-04 05:24:19Z drbyte $
     */
    You can also use your text-editor to search the file for <form, which will identify where your problem is.

  5. #5
    Join Date
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    Default Re: Customer login problem

    lat9, I found the problem. /includes/modules/pages/login/header_php.php somehow got modified. I uploaded the stock 1.5.1 file and it now works. Thanks for the help.
    www.theCableStation.com
    "If we restrict liberty to attain security we will lose them both."

  6. #6
    Join Date
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    Location
    N of San Antonio TX
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    Default Re: Customer login problem

    Thanx for posting the fix. Those "somehow got modified" problems are often the worst. Might be time to find out how many cooks are involved here.
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

 

 

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