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  1. #1
    Join Date
    Feb 2013
    Posts
    104
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    Default Free shipping issue

    I set admin/modules/shipping/FREE SHIPPING! to "ture" and turn off the other options, because I want a total free shipping for my store. But when I try to checkout, the delivery information show:
    "Not Available At This Time
    Sorry, we are not shipping to your region at this time.
    Please contact us for alternate arrangements."

    Appreciate if somebody could help.
    Click image for larger version. 

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    Last edited by fanisme; 8 May 2013 at 04:01 PM.

  2. #2
    Join Date
    Feb 2013
    Posts
    104
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    Default Re: Free shipping issue

    Quote Originally Posted by fanisme View Post
    I set admin/modules/shipping/FREE SHIPPING! to "ture" and turn off the other options, because I want a total free shipping for my store. But when I try to checkout, the delivery information show:
    "Not Available At This Time
    Sorry, we are not shipping to your region at this time.
    Please contact us for alternate arrangements."

    Appreciate if somebody could help.
    Click image for larger version. 

Name:	Snap2.gif 
Views:	90 
Size:	3.8 KB 
ID:	12462 Click image for larger version. 

Name:	Snap1.gif 
Views:	81 
Size:	1.6 KB 
ID:	12464
    Sorry, the last big image is from my mistake. Just leave it away.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: Free shipping issue

    The shipping module for FREE SHIPPING! freeshipper works on carts that have 0 weight or products marked as Always Free Shipping ...

    Do all of your Products have 0 weight?

    If so, check the setting in Configuration ... Shipping/Packaging ... that this is set to Yes
    Order Free Shipping 0 Weight Status
    If there is no weight to the order, does the order have Free Shipping?
    0= no
    1= yes
    Linda McGrath
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  4. #4
    Join Date
    Feb 2013
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    Default Re: Free shipping issue

    Quote Originally Posted by Ajeh View Post
    The shipping module for FREE SHIPPING! freeshipper works on carts that have 0 weight or products marked as Always Free Shipping ...

    Do all of your Products have 0 weight?

    If so, check the setting in Configuration ... Shipping/Packaging ... that this is set to Yes
    Thank you , you are right. It works.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Free shipping issue

    Thanks for the update that this is now working for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Sep 2006
    Location
    USA
    Posts
    291
    Plugin Contributions
    0

    Default Re: Free shipping issue

    How would this be set to do Free Shipping over a certain amount and flat rate under that magic number?
    I am lost as I have never had a client want to do this. Thanks in advance

 

 

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