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  1. #1
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    Default USPS Shipping Not Recognizing my customers' Canadian Addresses

    As stated in the title, when a Canadian customer attempts to check out on my site vapesales.com they are confronted with:

    United States Postal Service We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)


    My ZC developer worked on this with no joy. Spoke to USPS and they stated that it definitely was a Zen Cart issue and they denied any involvement with Benghazi. I turned on debug. I get a Funk and Wagnall's size document in XML that means as much to me as the periodic table of elements. I tried to attach it but THAT errored out.

    So, any help would be dearly appreciated.


    ZC Ver. 1.51
    PHP Version: 5.2.17 (Zend: 2.2.0)

    International Shipping Methods
    Select the international services to be offered:

    Global Express
    Global Express Non-Doc Rect
    Global Express Non-Doc Non-Rect
    Global Express Envelopes
    Express Mail Int
    Express Mail Int Flat Rate Env
    Priority Mail International
    Priority Mail Int Flat Rate Env
    Priority Mail Int Flat Rate Small Box
    Priority Mail Int Flat Rate Med Box
    Priority Mail Int Flat Rate Lrg Box
    First Class Mail Int Lrg Env
    First Class Mail Int Package
    First Class Mail Int Letter



  2. #2
    Join Date
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    What's the address you were trying to get a quote for shipping to?
    .

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  3. #3
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    Thanks for the quick response. Actually any Canadian address. Here are a couple of examples:

    6xx1 Mt. Prevost Rd
    Duncan BC V9L5Z5
    CANADA

    1xx5 Chemin de la Canardiere #xxx
    Quebec G1J2C3
    CANADA
    Last edited by DrByte; 18 May 2013 at 01:47 AM. Reason: edited addresses

  4. #4
    Join Date
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    Ohio
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    Please go to your Tools ... Developers Tool Kit ... and in the bottom input box enter:
    usps.php

    and select Catalog ... and click SEARCH ...

    What comes up on the files that it finds?

    What are your settings in the Configuration ... Shipping/Packaging ...

    In the Modules ... Shipping ... what do you see if you click on USPS in the right hand panel?

    Are you able to turn on the debug for logs and zip the file that is created when you go to the checkout_shipping page and attache that file?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  5. #5
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    Thanks Ajeh,

    Here is what I got.


    /home2/vapesale/public_html/includes/languages/english/modules/shipping/usps.php
    Line #12 : * @version $Id: usps.php 4867 2006-10-31 09:59:01Z drbyte $
    /home2/vapesale/public_html/includes/modules/shipping/usps.php
    Line #9 : * @version $Id: usps.php 15881 2010-04-11 16:32:39Z wilt $

  6. #6
    Join Date
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    You need to install a current version of USPS from our plugins library:
    http://www.zen-cart.com/downloads.php?do=file&id=1292
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    What would us mere mortals do without you? is "thank you" ever enough?

  8. #8
    Join Date
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    Default Re: USPS Shipping Not Recognizing my customers' Canadian Addresses

    You are most welcome ... thanks for the update that the current version of USPS was able to correct this issue ...

    Donations always welcome too! www.zen-cart.com/donate
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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