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  1. #1
    Join Date
    May 2013
    Location
    U.S.A.
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    33
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    0

    Default Paypal Express Checkout Error (10002)

    I got a bunch of errors when testing out zen cart checkout, and I don't see the downloads next to the products. Where can I find out what the errors mean? Actually, I'm not sure if they're all errors or some are messages. Here's some of it: termEC-8 termEC-3 Alert Paypal Express Checkout Error (10002) getLineItemDetails8 termEC-1
    ec_step1 - 2 -submit and many more. Where do I find what these mean and how to fix them if necessary?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: paypal express errors

    Post the complete error message(s)
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jun 2013
    Location
    N Ireland
    Posts
    1
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    0

    Default Re: paypal express errors

    Getting a very similar message on lilyrosegifts.biz in ZenCart 1.5.1

    We are sorry for the inconvenience. The PayPal account authentication settings are not yet set up, or the API security information is incorrect. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002) 10002 Security error - Security header is not valid

  4. #4
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: paypal express errors

    Quote Originally Posted by lilyrosegifts View Post
    Getting a very similar message on lilyrosegifts.biz in ZenCart 1.5.1

    We are sorry for the inconvenience. The PayPal account authentication settings are not yet set up, or the API security information is incorrect. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002) 10002 Security error - Security header is not valid
    Although it may be "a very similar message" it isn't the same error message, and as such, will have a different cause and solution.

    The OP's problem is difficult to answer due to a lack of relevant information. On the other hand, your error message is pretty darn specific.
    The PayPal account authentication settings are not yet set up, or the API security information is incorrect

    So, I have two questions for you.
    1) Have the PayPal authentication settings been set up? and
    2) Is the API security information correct?

    The one you answer 'no' to, is the thing you need to do to get it to function. :)

    Cheers
    Rod

  5. #5
    Join Date
    Aug 2006
    Posts
    126
    Plugin Contributions
    0

    Default Re: paypal express errors

    Just in case it might save someone else an hour if they are Googling this error.....

    If you are copy-pasting the API signature code, it is easy to leave some old text behind when you double click on the existing one. Make sure the box is empty before you paste.

  6. #6
    Join Date
    Dec 2010
    Posts
    94
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    0

    Default Re: paypal express errors

    I'm getting the same error as RodG:

    We are sorry for the inconvenience. The PayPal account authentication settings are not yet set up, or the API security information is incorrect. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002) 10002 Security error - Security header is not valid

    IPN, API and SSL is all installed and configured. the two configure.php files have a "true" setting on SSL. I don't know what "Paypal account authentication settings are not yet set up" means. Does this refer to IPN or can someone tell me what this is?

    karine

 

 

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