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  1. #1
    Join Date
    Feb 2010
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    cart error shipping rates no longer work

    I have recently done an install upgrade.

    I created a new database and shop in a separate folder.
    I then did an sql dump into the new database with the old sites data.

    Everything about the site works great, all the info pages, customer accounts, orders, everything is there.
    Add products to cart fine, but no shipping is shown.

    Zone rate is installed the same as the old site.
    The only difference is that the old site has a shipping calculator, i have no idea if this has changed anything in the database compared to 1.5.1 as it was so long ago?

    Any ideas how i can repair all the shipping files in the site?
    At the moment anyone ordering will get free shipping

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: shipping rates no longer work

    Go to Modules ... Shipping ... and click on Zone Rates zones ... what do you see in the right hand panel?
    Linda McGrath
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  3. #3
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    Default Re: shipping rates no longer work

    all the same information as the current live site.
    shipping is enabled, based on price and all the zones and value amounts are there.

    It should be shipping up to £20 is £2.50 etc but nothing happens when you add a product and go to checkout.
    If i do the same process on my live 3.9 cart it works fine :?

  4. #4
    Join Date
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    Ohio
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    Default Re: shipping rates no longer work

    Since I don't know what you have set, could you post it here?

    Also, what are your settings in the Configuration ... Shipping/Packaging ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
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    Default Re: shipping rates no longer work

    yes sorry.
    in the live site it has this for shipping handling in admin

    Title Value Action
    Country of Origin United Kingdom
    Postal Code ss13qs
    Enter the Maximum Package Weight you will ship 50
    Package Tare Small to Medium - added percentage:weight 0:3
    Larger packages - added packaging percentage:weight 10:0
    Display Number of Boxes and Weight Status 1
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 0
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1
    Shipping Rates in Cart - No Shipping Behaviour Display zero shipping price
    Shipping Rates in Cart - Display Currency Code No
    Shipping Rates in Sidebox - Enable false
    Shipping Rates in Sidebox - Suppress No
    Shipping Rates in Sidebox - Display Currency Code No
    the zone rates show green and the following is listed:
    Zone Based Rates

    Enable Zones Method
    True

    Calculation Method
    Price

    Tax Class
    --none--

    Tax Basis
    Shipping

    Sort Order
    0

    Skip Countries, use a comma separated list of the two character ISO country codes


    Zone 1 Countries
    GB

    Zone 1 Shipping Table
    20.00:2.85,30.00:2.85,40.00:3.95,65.00:6.95,999:0.00

    Zone 1 Handling Fee
    0

    Handling Per Order or Per Box Zone 1 (when by weight)
    Order

    Zone 2 Countries
    AT,BE,BG,CY,CZ,DK,EE,FI,FR,DE,GR,HU,IE,IT,LV,LT,LU,MT,NL,PL,PT,RO,SK,SI,SE,EL,ES

    Zone 2 Shipping Table
    20.00:5.25,30.00:6.95,40.00:11.50,65.00:14.95,70.00:16.65,80.00:17.65,90.00:19.9 5,100.00:22.95,150.00:24.95,160.00:26.95,250.00:30.95,999:30.95

    Zone 2 Handling Fee
    0

    Handling Per Order or Per Box Zone 2 (when by weight)
    Order

    Zone 3 Countries
    US,CA,AU,CN,JP,NZ,TW,SA,AE,EG,NO,SG,CH,TR,IL,PR,ZA,BS,BB,BR,VG,TT,TH,SC,QA,PH,PR ,OM,CL,IS,FK,GD,CS,KW,

    Zone 3 Shipping Table
    20.00:5.50,30.00:7.50,40.00:14.95,65.00:19.95,70.00:22.00,80.00:24.65,90.00:26.0 0,100.00:30.00,150.00:32.60,160.00:34.80,250.00:58.00,999:58.00

    Zone 3 Handling Fee
    0

    Handling Per Order or Per Box Zone 3 (when by weight)
    Order

    The site that does not show shipping has this in admin shipping/handling:

    Title Value Action
    Country of Origin United Kingdom
    Postal Code ss13qs
    Enter the Maximum Package Weight you will ship 50
    Package Tare Small to Medium - added percentage:weight 0:3
    Larger packages - added packaging percentage:weight 10:0
    Display Number of Boxes and Weight Status 1
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 0
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1
    Shipping Rates in Cart - No Shipping Behaviour Display zero shipping price
    Shipping Rates in Cart - Display Currency Code No
    Shipping Rates in Sidebox - Enable false
    Shipping Rates in Sidebox - Suppress No
    Shipping Rates in Sidebox - Display Currency Code No

    and in zone rates:

    Zone Based Rates

    Enable Zones Method
    True

    Calculation Method
    Price

    Tax Class
    --none--

    Tax Basis
    Shipping

    Sort Order
    0

    Skip Countries, use a comma separated list of the two character ISO country codes


    Zone 1 Countries
    GB

    Zone 1 Shipping Table
    20.00:2.85,30.00:2.85,40.00:3.95,65.00:6.95,999:0.00

    Zone 1 Handling Fee
    0

    Handling Per Order or Per Box Zone 1 (when by weight)
    Order

    Zone 2 Countries
    AT,BE,BG,CY,CZ,DK,EE,FI,FR,DE,GR,HU,IE,IT,LV,LT,LU,MT,NL,PL,PT,RO,SK,SI,SE,EL,ES

    Zone 2 Shipping Table
    20.00:5.25,30.00:6.95,40.00:11.50,65.00:14.95,70.00:16.65,80.00:17.65,90.00:19.9 5,100.00:22.95,150.00:24.95,160.00:26.95,250.00:30.95,999:30.95

    Zone 2 Handling Fee
    0

    Handling Per Order or Per Box Zone 2 (when by weight)
    Order

    Zone 3 Countries
    US,CA,AU,CN,JP,NZ,TW,SA,AE,EG,NO,SG,CH,TR,IL,PR,ZA,BS,BB,BR,VG,TT,TH,SC,QA,PH,PR ,OM,CL,IS,FK,GD,CS,KW,

    Zone 3 Shipping Table
    20.00:5.50,30.00:7.50,40.00:14.95,65.00:19.95,70.00:22.00,80.00:24.65,90.00:26.0 0,100.00:30.00,150.00:32.60,160.00:34.80,250.00:58.00,999:58.00

    Zone 3 Handling Fee
    0

    Handling Per Order or Per Box Zone 3 (when by weight)
    Order

    I've since added the royal mail shipping modules but they dont work either so im assuming there must be something missing between the database talking to the site. I dont know if any previous changes to 1.3 would have made changes to the database, but i would have thought that the upgrade installation should have address any issues or flagged up errors?

  6. #6
    Join Date
    Feb 2010
    Posts
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    Default Re: shipping rates no longer work

    just to add i am running a template, i reverted to the default template and nothing changes so im ruling out anything there.

 

 

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