Images and CSS not Loading in Store

[DrByte]

Please post your /includes/configure.php file contents (blanking out only the DB_XXXXXXX settings).

[sportbiker]

Just so everyone knows, the web hosting company HAS confirmed an issue with SSL which should be resolved by tomorrow night. I wasn't aware an SSL issue would effect images and layout out, though, so I just got an education. I never would have expected that to be relevant to layout and CSS. Per DrByte, I'm attaching my new/revised config file based of the notes from torvista above and as I previously stated, the site is now working to the extent that images and layout has returned. But, by making the changes torvista mentioned, I don't have SSL for checkout; but I should by tomorrow if the hosting company fixes the SSL issue

<?php
/**
 * @package Configuration Settings circa 1.3.8
 * @copyright Copyright 2003-2007 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 */


/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/

// Define the webserver and path parameters
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  define('HTTP_SERVER', 'http://www.dmc-EDITED-FOR-SECURITY.com');
  define('HTTPS_SERVER', 'http://www.dmc-EDITED-FOR-SECURITY.com');

  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/homepages/40/EDITED-FOR-SECURITY/htdocs/DMC/');

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
  define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
  define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'localhost:/tmp/mysql5.sock');
  define('DB_SERVER_USERNAME', 'dboEDITED-FOR-SECURITY');
  define('DB_SERVER_PASSWORD', 'EDITED-FOR-SECURITY');
  define('DB_DATABASE', 'dbEDITED-FOR-SECURITY');
  define('USE_PCONNECT', 'false');
  define('STORE_SESSIONS', 'db');
  // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'database'); 
  define('DIR_FS_SQL_CACHE', '/homepages/40/EDITED-FOR-SECURITY/htdocs/DMC/cache');

// EOF

.

[DrByte]

Once your SSL issues are sorted out, be sure to put this line back to using https://...

  define('HTTPS_SERVER', 'http://www.dmc-EDITED-FOR-SECURITY.com');

[sportbiker]

Yes, I'll make that change when I get confirmation. I will keep everyone posted in the hopes it helps others as well. Thanks for everyone's help on a Saturday afternoon. This is why I love Zen Cart --- the people behind it!

[torvista]

HOW DO YOU GUYS POSSIBLY KNOW THIS STUFF?

It's not a question of knowing, it's using any tool available to investigate.

If css is not loading, "obviously" the links to the css are broken in your page...well not obviously in your case as there were no errors from files not found but there were no css rules as if the files existed but were empty hence Kobra's suggestion to check the file and contents.

Using Firefox->Web Developer->CSS->View CSS, showed empty files but clicking on the links gave an ssl error...strange, why would the store front be using ssl, and even if it was, the css should have loaded anyway.
So, then looking at your page showed the baseref as https.

I changed my code in my template as described to force my site to use ssl and the same error occurred because this test site has ssl turned off.
So, a problem diagnosed with SSL without knowing anything about it, just following a line of investigation.

[sportbiker]

I just want to chime back in on this and say that the problem IS resolved. Although I wouldn't have suspected it, the SSL certificate WAS the problem. Something happened with the web hosting company that's still unclear, but they fixed it. I want to send my thanks out to all who offered some insight and guidance. Topic closed! :-)