Can't install payment module or complete checkout - Times out

[murphyslaw4267]

Hi there,
I'm trying to set up my zen cart install with paypal express checkout, I made a paypal account, and the next step in the tutorial is to install the module by clicking the install with button with the green cross on it. When I click on it the site just constantly loads, it never gives a time out error or anything, it just sits there and does nothing. The site is running on Apache on CentOS 6.3. I installed zen cart through zc_install and its running PHP Version 5.3.3 and MySQL version 5.1.69
Let me know if you need anything else. Thank you!

[murphyslaw4267]

Oh, and I tried setting the directory to 777 to see if it was a permissions issue but it didn't help.

[kobra]

What other addons do you have installed??

[DrByte]

http://www.zen-cart.com/content.php?124-blank-page

[murphyslaw4267]

I have not installed any other addons. I found out I am not able to install any modules. In addition, when I go to confirm an order it in essence, "times out" without ever bringing me to a blank screen or any error page. It just sits there loading on the same page. This is the same thing that happens when I go to install a module. I reuploaded the entire zen cart set of files and set filezilla to override everything and it did not fix either issue. The only errors being generated in the logs refer to a time zone issue. I really, really appreciate your help on this.
Thank you!!

[DrByte]

The only errors being generated in the logs refer to a time zone issue.

Can you share the exact errors?

[murphyslaw4267]

[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/languages/english.php on line 16
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/languages/english/email_extras.php on line 30
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/init_includes/init_special_funcs.php on line 36
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/counter.php on line 21
[13-Jun-2013 13:31:39] PHP Warning: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/counter.php on line 53
[13-Jun-2013 13:31:39] PHP Warning: strftime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/counter.php on line 53
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 897
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 901
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 897
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 901
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 897
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 901
[13-Jun-2013 13:31:39] PHP Warning: strftime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/modules/new_products.php on line 87
[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead in /storage/www/html/accuratelocksmith.us/zencart/includes/functions/functions_lookups.php on line 928

[DrByte]

[13-Jun-2013 13:31:39] PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EDT/-4.0/DST' instead ...

You should probably get your hosting company to make the appropriate change to the server's PHP configuration, else those warnings are just going to pile up endlessly.

[DrByte]

in essence, "times out" without ever bringing me to a blank screen or any error page. It just sits there loading on the same page.

That's really unusual.
I could accept a brief delay if it were on the shipping page looking for shipping quotes, or at the end of checkout submitting payment details to an online service, and the server communications was slow. But that doesn't seem to be the case.

[murphyslaw4267]

Well, its an unmanaged dedicated server that I run, so the issue may lie within the OS's config or some software package external to zencart. I edited the PHP config so that it has the correct time zone and it stopped producing error logs. I can have my host look at Zencart and my server in general, but its $175 an hour so I'd rather use that as a last resort. Can you think of any specific scenarios where Zencart had a similar issue due to something external?
Thank you again, I really appreciate your time.