I am getting a few paypal express emails with error 13122 transaction refused because it violates paypal user policy. I'm guess the name of one or more of my products is causing a kickback, but how can I actually track down what was being ordered that was refused? I looked in the logs directory on my server under payment modules but cant see to find records of these orders.
Thread: Paypal express error 13122
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26 Jun 2013, 02:10 AM #1
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Paypal express error 13122
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26 Jun 2013, 03:51 AM #2
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Re: Paypal express error 13122
If you are using a current version of Zen Cart, the logs generated by the PayPal module (if they are enabled) will tell you the error response details coming back from PayPal: http://www.zen-cart.com/showthread.p...-Testing-Tools
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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26 Jun 2013, 03:53 PM #3
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Re: Paypal express error 13122
How do you enable logging for checking this form of error (and exactly what was ordered to cause it), and where are these logs located?
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26 Jun 2013, 06:17 PM #4
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Re: Paypal express error 13122
Apologies, I posted the wrong link earlier. I had meant to post this one: http://www.zen-cart.com/showthread.p...Logging-PayPal
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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