Additionally, thanks for the pointer on the options, but I have to leave it where the customer can make their choices. The drop down boxes are there to allow them to choose from the hundreds of different options available. On my other site, it's rare that a customer neglects to make their choices...perhaps one out of a hundred will forget to make a selection. I have found when I have to rely on them to email with their choices, there are typically numerous messages back & forth before they actually provide all of the necessary information. This system has worked beautifully on my other site.