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  1. #1
    Join Date
    Feb 2009
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    Gloversville, New York, United States
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    Default UPS Module suddenly not working

    Got a call from Bangerz.com yesterday that UPS wasn't calculating properly. When I logged in this morning I noticed the indicator dot which should have been green was yellow. I uninstalled and reinstalled, but it is still yellow. Click image for larger version. 

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    I checked that the zip code was 5 digits per some other posts.
    Here is the weird thing, the shipping estimator seems to calculate correctly Click image for larger version. 

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    But the cart tells me we are not currently shipping to my area: Click image for larger version. 

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    I am on 1.5.0 and everything was working correctly last week.
    Thanks

  2. #2
    Join Date
    Jan 2004
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    66,444
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    Default Re: UPS Module suddenly not working

    That yellow dot means you've got a Shipping Zone set in the module's settings. If you're not intending to restrict the module to certain geo zones, then set the Shipping Zone to --None-- in that module.

    Were you recently fiddling with zone definitions for some other reason besides shipping, and ended up messing with the zone you'd assigned to your shipping module?
    .

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  3. #3
    Join Date
    Feb 2009
    Location
    Gloversville, New York, United States
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    Default Re: UPS Module suddenly not working

    Brilliant!

    No I just set it to New York when I re-installed. Here was the issue I was originally trying to address:
    Hey Betsy

    I have had a couple of second and third day air shipments from the web that come in under the true charge, as much as $6….could you check it out please
    .

 

 

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