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  1. #1
    Join Date
    Dec 2010
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    4
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    Default Can't add products

    Version v1.3.9h

    Most addons installed

    When I set up a product catagory that is fine, but when I try to add products to that catagory I get the following.


    The requested URL /zen/(admin area hidden)/.php was not found on this server

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I don't know what happened, everything else is working fine on the cart

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Can't add products

    The requested URL /zen/(admin area hidden)/.php was not found on this server
    What .php file is missing
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Dec 2010
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    Default Re: Can't add products

    Quote Originally Posted by kobra View Post
    What .php file is missing
    That's the part I don't know, when I hover over the button to add products it is trying to get something from the catagories.php script but when I click it it goes to the following url


    http://www.thewahtastation.com/zen/(admin area hidden)/.php?product_type=1&cPath=&action=new_product&x=13&y=5

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Can't add products

    If this worked before and recently quit working
    Backtrack your addons that affect the admin area
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Dec 2010
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    Default Re: Can't add products

    Quote Originally Posted by kobra View Post
    If this worked before and recently quit working
    Backtrack your addons that affect the admin area
    this has not worked from install, can't seem to understand what page it is looking.

    don't even know where to look into the error log to see what it is saying there, can't find them

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Can't add products

    don't even know where to look into the error log to see what it is saying there, can't find them
    They will be in your /cache - - mydebug........
    Zen-Venom Get Bitten

  7. #7
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
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    3,036
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    Default Re: Can't add products

    If your host provides you with cPanel then you can access the error logs from there, but cPanel also produces error logs in the folder where the error occurred and these can be accessed via FTP.

    Vger

  8. #8
    Join Date
    Dec 2010
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    Default Re: Can't add products

    Quote Originally Posted by Vger View Post
    If your host provides you with cPanel then you can access the error logs from there, but cPanel also produces error logs in the folder where the error occurred and these can be accessed via FTP.

    Vger
    Log file was no help at all, says that my categories.php is file not found, but I know it is there


    can't seem to understand what it is doing

  9. #9
    Join Date
    Nov 2004
    Location
    Norfolk, United Kingdom
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    Default Re: Can't add products

    Try uploading the admin/categories.php file again. Sometimes FTP uploads either fail, are incomplete, or assign incorrect permissions (should be 644).

    Vger

  10. #10
    Join Date
    Apr 2008
    Location
    Lindenwood, Illinois
    Posts
    27
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    2

    Default Re: Can't add products

    New install of v1.5 running on Linux Server
    Can create catagories butwhen trying to add products to catagories. I get a message that the upload appears to be empty and is therefore not saved. preview appears fine. but when I try to insert the product I am getting the failure. http://bergernovelties.com/zen-cart-v150/

 

 
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