Customer losing session while building options on external site

[DrByte]

You could have the flash app do its own keepalive ping to keep the session alive. Of course, that'd mean having whoever wrote the flash app do some alterations to it, like simply pinging the store's index.php page and just ignoring the results. Granted, that'll affect counter hits numbers, so be aware of that caveat.

[delia]

When I mentioned that possibility to the developer, he said he was agreeable but neither of us knows how to do that. What I have found out is that all of the design work is taking place essentially on another website - in a jquery lightbox iframe sort of thing. The only interaction at the moment is to "save" the design by inserting the values into the attributes text boxes (proving that we can and do have some interaction with the cart itself.

So he would need to add code that pings the index.php with the session id attached, correct? That sounds pretty basic to me even if I haven't done it. Seems to be he could set up a time code that pings every 10 minutes automatically. Does that sound feasible?

[DrByte]

Yes .