Support Thread for CKEditor Plugin

[Momof9Blessings]

I did find that - but as soon as I set it for it - it switches back to text....

[soxophoneplayer]

zc 1.5.5 installed live on linux server after test site built on WAMP. Latest version of ckeditor installed on the test site and functions properly.

On the live site admin/config/store has ckeditor as default and the product pages show it as selected. But in the product page there is no ckeditor in site - the product description box looks sized to receive the buttons, but nothing there. On the html_defines pages the selector is set to text but the drop down offers ckeditor. However when selected it just bounces back to text.

I did my live install of files via ftp. I checked and each file from the mod is present and in the correct folder. To be sure there was no glitch in the upload I re-uploaded the files individually, cleared my cache, turn admin/config/store selector off and on etc.

Only changes to files on upload was the config files, and everything else in the store seems to function propery. I had a few log errors related to tax settling that I hadn't bothered with in test store, and I had issues with Wordpress (in root and using WP4Zen) that were resolved by reloading that folder.

Are there any permission settings that might be different moving from windows to linux? Or any other ideas?

[soxophoneplayer]

zc 1.5.5 installed live on linux server after test site built on WAMP. Latest version of ckeditor installed on the test site and functions properly.

On the live site admin/config/store has ckeditor as default and the product pages show it as selected. But in the product page there is no ckeditor in site - the product description box looks sized to receive the buttons, but nothing there. On the html_defines pages the selector is set to text but the drop down offers ckeditor. However when selected it just bounces back to text.

I did my live install of files via ftp. I checked and each file from the mod is present and in the correct folder. To be sure there was no glitch in the upload I re-uploaded the files individually, cleared my cache, turn admin/config/store selector off and on etc.

Only changes to files on upload was the config files, and everything else in the store seems to function propery. I had a few log errors related to tax settling that I hadn't bothered with in test store, and I had issues with Wordpress (in root and using WP4Zen) that were resolved by reloading that folder.

Are there any permission settings that might be different moving from windows to linux? Or any other ideas?

Problem solved - there are two .png image files in /editors folder. The larger of the two didn't successfully navigate the ftp move on either occasion. Third time's the charm and all works. Also, on the third try I first deleted all the ckeditor files from the server instead of just overwriting them. Explains (to me) why there appeared to be room for the tool bar on the product description box. Not sure why I didn't get an error message in /logs.

[DrByte]

the drop down offers ckeditor. However when selected it just bounces back to text.

IIRC that's typically the result of it not finding the necessary files

Are there any permission settings that might be different moving from windows to linux?

No permissions unique to CKEditor (it only needs standard Read permissions, just like everything else), but certainly could be permissions issues generally or screwed up FTP. Ask your hosting company for help with setting permissions that allow normal read access by the server process that runs PHP.

Problem solved - there are two .png image files in /editors folder. The larger of the two didn't successfully navigate the ftp move on either occasion. Third time's the charm and all works. Also, on the third try I first deleted all the ckeditor files from the server instead of just overwriting them. Explains (to me) why there appeared to be room for the tool bar on the product description box. Not sure why I didn't get an error message in /logs.

It wouldn't have been the /editors/*.png files. But reloading your ckeditor files probably solved it.

[lat9]

I see in the current CKEditor download (3.7q) that the file /YOUR_ADMIN/ckeditor.php has been removed for initial installs on Zen Cart 1.5.5. Does this mean that upgrades to Zen Cart 1.5.5[a] should remove that file?

[swguy]

I think that since CKEditor is a mod and not part of the Zen Cart distribution, this was just a cleanup.

[DrByte]

I think that since CKEditor is a mod and not part of the Zen Cart distribution, this was just a cleanup.

Right. The plugin doesn't need the file because it's already present in v155 and identical.

[lat9]

If anyone else is having difficulties viewing the CKEditor menus on a MacBook when using v3.7q, see this post.