Support Thread for CKEditor Plugin

[rhenrie]

It didn't fix it but I did go further with this idea. I unzipped on a PC and then used FileZilla to FTP all files and auto translate text files. I then did a diff from the previous method and the new method. Tons of text files were "different" (but only in the end if line character). I copied this set of files over the previous version of ckeditor. Unfortunately, like I said, it didn't fix it. I still have blank Product Descriptions, etc.

I have another issue where if I change back to the Plain Text editor and it still acts like the CKEditor is activated. This brings me to another question. Earlier in this thread DrByte suggested clearing your cache. My immediate thought was that I should clear some cache on the server but other Zenners interpreted that to mean clearing the Browser cache. Since I can't find some way clear the ZenCart cache so I have just been following suit and clearing the Browser cache. This produces no effect.

How do you clear your cache?

[rhenrie]

Let me describe again my problem in hopes someone will have an idea. I am trying to upgrade from 1.3.8a to 1.5.5f. Happily my migrated products correctly show the product descriptions on my website pages. However, I have a problem when I am logged into admin. Since I installed ckeditor I can't edit (or see) the product descriptions in admin.

I have tried several things including (reinstalling everything) to correct this but once I select ckeditor as the html editor I can no longer see my product descriptions. They are still there on my website and in the database but they appear blank in admin.

Selecting Plain Text editor isn't possible either. I am leery to mix TinyMCE with this current ckeditor mess. Has anyone else successfully migrated and used ckeditor? All of my Product Descriptions are HTML, is there HTML that isn't supported by ckeditor?

Another clue is that EZPages pretty much the same (except it is flaky in that sometimes they aren't blank).

[mc12345678]

Let me describe again my problem in hopes someone will have an idea. I am trying to upgrade from 1.3.8a to 1.5.5f. Happily my migrated products correctly show the product descriptions on my website pages. However, I have a problem when I am logged into admin. Since I installed ckeditor I can't edit (or see) the product descriptions in admin.

I have tried several things including (reinstalling everything) to correct this but once I select ckeditor as the html editor I can no longer see my product descriptions. They are still there on my website and in the database but they appear blank in admin.

Selecting Plain Text editor isn't possible either. I am leery to mix TinyMCE with this current ckeditor mess. Has anyone else successfully migrated and used ckeditor? All of my Product Descriptions are HTML, is there HTML that isn't supported by ckeditor?

Another clue is that EZPages pretty much the same (except it is flaky in that sometimes they aren't blank).

More than likely there is a character set "clash". Have you upgraded the database to UTF-8? Ie. Used a plugin called convert db2utf8?

The version of ZC that was being used was using a latin1 style database character set, modern is to use at least utf8.

There may also be other areas of your site that need to be modified to have a consistent character set applied. The plugin instructions provide reference to an associated FAQ.

[rhenrie]

Thanks mc12345678! I didn't purposefully move to utf8. I see in myPhpAdmin the Server charset: UTF-8 Unicode (utf8). On my old and new databases I see a mixture of utf8_general_ci and latin1_swedish_ci under Collation. I don't know anything about the subject yet except what I just read looking at the db2utf8. Is the Collation field informative in this subject? Should all tables be utf8?

[lat9]

Thanks mc12345678! I didn't purposefully move to utf8. I see in myPhpAdmin the Server charset: UTF-8 Unicode (utf8). On my old and new databases I see a mixture of utf8_general_ci and latin1_swedish_ci under Collation. I don't know anything about the subject yet except what I just read looking at the db2utf8. Is the Collation field informative in this subject? Should all tables be utf8?

There are more details about this in my blog: https://vinosdefrutastropicales.com/blog/?p=309

[rhenrie]

Thanks mc12345678 and Thanks lat9!!! That was an excellent description in your blog lat9. I simply changed my config files to utf8 and now everything works! I can edit my product descriptions again. Thanks so much! I will translate my database eventually to be all utf8. But, FYI this mismatch (latin1 in config vs utf8 in database) was the cause of ckeditor showing blank descriptions and ezpage windows.