USPS Shipping mod. HELP!!

[Ajeh]

Could you try this copy of testconnect.php and see what comes up?

[whitehorsehill]

Yes and here are the results....


Testing communications to various destinations. This is a simple diagnostic to determine whether your server can connect to common destinations.
For advanced "details" mode, add ?details=on to the URL.
Connecting to Zen Cart Support Server (http) ...
GOOD: CURL Connection successful.

Connecting to Zen Cart Support Server (https) ...
GOOD: CURL Connection successful.

Connecting to USPS (port 80)...
GOOD: Socket established

Connecting to USPS Production Server ...
GOOD: CURL Connection successful.

Connecting to USPS Test/Staging Server (port 80)...
GOOD: Socket established

Connecting to UPS (port 80)...
GOOD: Socket established

Connecting to FedEx (port 80)...
GOOD: Socket established

Connecting to PayPal IPN (port 443)...
GOOD: Socket established

Connecting to PayPal Express/Pro Server ...
GOOD: CURL Connection successful.

Connecting to PayPal Payflowpro Server ...
GOOD: CURL Connection successful.

Connecting to AuthorizeNet Production Server ...
GOOD: CURL Connection successful.

Connecting to AuthorizeNet Developer Server ...
GOOD: CURL Connection successful.

Connecting to LinkPoint (port 1129)...
GOOD: CURL Connection successful.

Testing completed. See results above.

[whitehorsehill]

What should I do now? It still isn't working and I don't know why? Is there something else I can do to fix this issue, please?

[DrByte]

Since you're running v1.3.9h, can you go to Admin->Configuration->My Store and make sure the two "CURL Proxy" settings are false and blank.
You do NOT want the proxy enabled.

[whitehorsehill]

Hi,

Okay yes I changed them in the stores back office to False and blank - but it still doesn't look like the shipping is working??? Could it be my cookies showing me the old page? Gonna try and clear them and go back in...

[DrByte]

It shouldn't have anything to do with cookies.

In the last zip you posted for Ajeh, with logs, you included a usps.php file.
I'm attaching that file again, after having made some alterations to it so that it puts more info in log files it creates.

So, please unzip this file. That'll give you a usps.php file, which you will need to upload to replace your current /includes/modules/shipping/usps.php file.

Then make sure your admin settings for usps are set to generate log files.
Then attempt to get a shipping quote.
Then go look at the log files it generated (just like you did with Ajeh before), and zip them up and post them here. Just the ones from the date/time range when you do the test. Don't need all the ones from earlier tests.

[whitehorsehill]

Okay I am so sorry it has taken me so long to reply... Here is the Zipped Debug flies you requested. Again thank you for your help!

[Ajeh]

You need to contact USPS and check that your USPS Web Tools User ID is valid and active for the Production Server and make sure you do not have a typo or anything on it ...

I cannot get a USPS Quote with your USPS Web Tools User ID ...

[Ajeh]

NOTE: you can Call USPS 1-800-344-7779 (7:00AM to 11:00PM ET)

[whitehorsehill]

Okay I will double check our records... I know the owner of the website and business just redid it and The one we have in the website is the NEW one she just got...