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  1. #1
    Join Date
    Feb 2013
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    Green Valley, Arizona, United States
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    help question Password reset; not receiving email confirmation

    Help! I'd forgotten my password and entered my email address for a password reset (couldn't Zen Cart just send me my existing password???), but never received the email (yes, checked the spam folder, too). I double checked the email address.

    Is there a way to retrieve the reset password from the MySQL database, or possibly just set it to what I want to use? I can't login.
    --Sanguinarius
    "If you're reading this, I'm probably ripping my hair out."
    My Store: Dreamland Gallery

  2. #2
    Join Date
    Jan 2004
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    66,444
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    Default Re: Password reset; not receiving email confirmation

    Quote Originally Posted by Sanguinarius View Post
    couldn't Zen Cart just send me my existing password???
    No, because it's stored encrypted, and is not unencryptable. Yes, that's for your protection.
    Quote Originally Posted by Sanguinarius View Post
    Is there a way to retrieve the reset password from the MySQL database
    No
    Quote Originally Posted by Sanguinarius View Post
    or possibly just set it to what I want to use?
    Sort of.
    I just did an FAQ search for "admin password" and it brought up this article which answers your question: http://www.zen-cart.com/content.php?...rd-(i-lost-it)
    .

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  3. #3
    Join Date
    Sep 2006
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    Default Re: Password reset; not receiving email confirmation

    Quote Originally Posted by DrByte View Post
    No, because it's stored encrypted, and is not unencryptable. Yes, that's for your protection.
    No
    Sort of.
    I just did an FAQ search for "admin password" and it brought up this article which answers your question: http://www.zen-cart.com/content.php?...rd-(i-lost-it)
    Hi,
    I forgot my password to admin . Tried to resend but no email sent, then tried "How do I change or reset my Admin Password? (I lost it) " and noe got this error. " #1146 - Table 'jamair*_zenc***.admin' doesn't exist ". Can you help please. Thanks
    Jim

 

 

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