Checkout loop?

[BDog21]

I am testing out my zen cart before it goes live and i have it set up with my authorize.net account, im pretty sure it was working before but now on the 3rd page of the checkout when i click the confirm order button instead of charging the card and placing the order it takes me back to the login page every time, i login, try to check out , and back to login.

i saw somebody elses similar post somebody said gettting kicked to login means its missing a session id or something so i tried changing every setting in the sessions options page one by one and still no luck ...any other ideas?

it does it no matter what template i have on and other that that i only have the login sidebox on there, but even if i turn that off it still does it

[BDog21]

nada?

im fairly new to zencart so if you need any more info about my setup just ask as im not sure what all would be relevant information, im hosted on godaddy and running PHP 5.3

[stevesh]

Look through the Similar threads below first.

[BDog21]

i read through a few of them but almost all of them are only about when checking out with paypal, im not using paypal and the only time it happens is when i try paying with a visa or mc...if i install the free shipping module and checkout using that it works fine, but when i try to use a card it takes me back to login

[dbltoe]

Please hit reply and answer all the questions you can from the posting tips.

[BDog21]

and i dont know if its relevant or not, but when it takes me to the login page there is no template on it, its just a plain white page with black text and thats it

[DrByte]

there is no template on it, its just a plain white page with black text and thats it

Use your FTP program to access the /logs/ folder on your site's server, and see what errors are in the myDebug-xxxx.log files there.
See: http://www.zen-cart.com/content.php?124-blank-page

[BDog21]

the log folder has files, something about what it sent to authorize.net...i do have an authorize.net account that is still working fine...this is what the log file says (with all of the personal info replaced by XXXX)

Aug-28-2013 03:03:00
=================================

Sent to Authorizenet: Array
(
[x_login] => *******
[x_amount] => 25.00
[x_version] => 3.1
[x_method] => CC
[x_type] => AUTH_CAPTURE
[x_cust_ID] => 1
[x_email_customer] => FALSE
[x_company] =>
[x_first_name] => XXXXXX
[x_last_name] = XXXXXXX
[x_city] => XXXXXXX
[x_state] => XXXXXXX
[x_zip] => XXXXXXXX
[x_country] => United States
[x_phone] => XXXXXXXXX
[x_fax] =>
[x_email] => XXXXXXXXXX
[x_ship_to_company] =>
[x_ship_to_first_name] =>XXXXXX
[x_ship_to_last_name] => XXXXXXX
[x_ship_to_address] => XXXXX
[x_ship_to_city] => XXXXXXX
[x_ship_to_state] => XXXXXXX
[x_ship_to_zip] => XXXXXXX
[x_ship_to_country] => United States
[x_Customer_IP] => XXXXXXXXX
[x_relay_response] => TRUE
[x_relay_URL] => http://zone1supplies.net/shop/index....action=confirm
[x_invoice_num] =>
[x_duplicate_window] => 120
[x_allow_partial_Auth] => FALSE
[x_description] => Website Purchase from Zone One Supplies
[x_fp_sequence] => 290
[x_fp_timestamp] => 1377684180
[x_fp_hash] => XXXXXXXXXXXXXXXXXXXXX
[x_card_num] => XXXXXXXXXXXXXXXXXXXXXXX
[x_exp_date] => XXXXXXX
[x_card_code] => *******
[zenid] => XXXXXXXXX
[url] => https://secure.authorize.net/gateway/transact.dll
)

[BDog21]

nobody?

[lhungil]

A quick search of the forums found threads noting in order to test (or use) Authorize.NET one must have Zen Cart (and your website) both configured for SSL.

From looking at your website (briefly) It appears your SSL certificate is installed... But Zen Cart has not been configured for SSL yet.

A quick search using "Google" for "SSL site:zen-cart.com" found this article which has instructions for configuring Zen Cart for SSL.

I'd start by configuring your Zen Cart for SSL (and see if the problem goes away). If problems persist please read the "posting tips" and reply with answers to all the questions and with any other relevant information which may aid people in their attempts to help :)