Server disconnect prompt for user after 5 minutes of being idle

[Rheon]

Hi all,

When i'm idle for about 5 minutes or so, I receive a warming on my tab with a timer countdown. Our operation manager receives a prompt " We are unable to connect to the server. Your work may be lost. Please review your work and perhaps copy information to your clipboard if you had work in progress which you do not wish to lose." I'm a super user, and our operations manager is a user. Is that normal?

- Vanilla v1.5.1
- We ran zc_install
- Php version 5.3.24
- MySQL 5.0.96-log
- We had this problem since install
-

[RodG]

When i'm idle for about 5 minutes or so, I receive a warming on my tab with a timer countdown. Our operation manager receives a prompt " We are unable to connect to the server. Your work may be lost. Please review your work and perhaps copy information to your clipboard if you had work in progress which you do not wish to lose." I'm a super user, and our operations manager is a user. Is that normal?

- Vanilla v1.5.1
- We ran zc_install
- Php version 5.3.24
- MySQL 5.0.96-log
- We had this problem since install
-

Zencart doesn't generate any warnings like this.
Apache doesn't generate any warning like this.
I don't know of any Webbrowser that generates this message.
A Google search indicates that whatever is producing it, it is almost certainly a customised message (Either that, or you are paraphrasing), in which case a copy of the *actual* text will be far more helpful.

No, this isn't normal for ZenCart.

If I were forced to take a guess I'd be thinking along the lines of a Proxy related issue.

[gilby]

Hi all,

When i'm idle for about 5 minutes or so, I receive a warming on my tab with a timer countdown. Our operation manager receives a prompt " We are unable to connect to the server. Your work may be lost. Please review your work and perhaps copy information to your clipboard if you had work in progress which you do not wish to lose." I'm a super user, and our operations manager is a user. Is that normal?-

Are you sure it not this mod?
Keep Alive Timer

[RodG]

Are you sure it not this mod?
Keep Alive Timer

I was just about to come back and suggest this myself.

It has all the right text, so I'll bet that's it.

Cheers
Rod

[Rheon]

That's the prompt my operation manager gets.

[Rheon]

It was the mod, thank you very much for your help :)