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  1. #1
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    Default Missing shipping in invoice and packing

    I'm using Super Orders so I'm not sure if this is SO or free shipping issue so I'll start here. Client has freeoptions set for free over $100 for U.S. He has multiple shipping tables for other options. The shipping calculations seem to work correctly.

    However, before I set up the freeoptions module for him, he had the shipping method and amount on the invoice and details pages. Now it is missing. I hacked this:
    PHP Code:
    $order->info['shipping_method']; 
    on the line above the subtotals on the invoice page so at least he sees what shipping table is being used. But I'm wondering if there is a setting I overlooked or a file that I should reload (I checked the orders.php and invoice.php files).

  2. #2
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    Default Re: Missing shipping in invoice and packing

    By chance, should I enable admin > modules > order total even though I have the freeoptions active for the free shipping? (gee, am I about to answer my own question?). I disabled it since it seemed to be asking about free shipping over a threshold which is what the freeoptions does. Do those two play well together? If so, do I also put the free shipping over $100 on the order total as well? I would try it but since the site is live, I don't want to set it and wait for more orders to come in to find out if my guess is correct.

    Thanks!

    Jim

  3. #3
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    Default Re: Missing shipping in invoice and packing

    You should enable the Shipping ot_shipping if you want Shipping to show on the Order, Invoices and Packing Slip ...

    What are your settings on Free Shipping Options freeoptions?

    If they already cover everything for Free Shipping, then you probably do not need the Free Shipping enabled in the Shipping ot_shipping order total module ...
    Linda McGrath
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  4. #4
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    Default Re: Missing shipping in invoice and packing

    Thanks for the reply Linda. In the freeoptions, I have the following:
    Shipping Cost 0.00
    Handling Fee 0
    Total >= 100.00
    Total <= thru Item Count <= are blank
    Tax None
    Tax Basis Shipping
    Shipping Zone 48 Contin
    Sort Order 1
    If that is correct (It works so I assume it is),

    1. Would I reinstall the ot_shipping module?
    2. And would I opt to have "Allow Free Shipping" to be false?
    3. And would "Free Shipping For Orders Over" then be blank? or zero? or 100.00? or does it not matter?
    4. And would the destination option not matter?


    Thanks again,

    Jim

  5. #5
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    Default Re: Missing shipping in invoice and packing

    1 Make sure in Modules ... Order Total ... that the Shipping ot_shipping is installed

    2 Set the Allow Free Shipping to: false

    3 Free Shipping Over, it does not matter as Free Shipping is not enabled on the Shipping ot_shipping any more

    4 On destination option, it does not matter as again Free Shipping is not enabled on the Shipping ot_shipping any more

    Shipping Cost 0.00
    Handling Fee 0
    Total >= 100.00
    Total <= thru Item Count <= are blank
    Tax None
    Tax Basis Shipping
    Shipping Zone 48 Contin
    Sort Order 1
    So this is saying for any Order of $100.00 or more, for anyone shipping in your Zen Definition DETAILS for 48 Contin give the Free Shipping ...

    What are you doing on shipping for anything < $100.00 or someone NOT shipping to somewhere not in your Zone Definition DETAILS for the 48 Contin?
    Linda McGrath
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  6. #6
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    Default Re: Missing shipping in invoice and packing

    What are you doing on shipping for anything < $100.00 or someone NOT shipping to somewhere not in your Zone Definition DETAILS for the 48 Contin?
    There are several tables for prices for anyone in the 48 states with orders below $100 (or above $100 if they desire). And tables spell out various out of country zones. I think I cloned the shipping tables around 30 times to cover every option he had :)

    Thanks again for your help.

    Jim

  7. #7
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    Default Re: Missing shipping in invoice and packing

    Okie dokie ... just want to be sure that you had that covered ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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