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  1. #1
    Join Date
    May 2013
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    United States
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    Default People getting sign-up emails who never signed up

    Hi,

    I have now received 2 complaints from people who have received registration emails from my site, but they never signed up. What gives?

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    20,021
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    Default Re: People getting sign-up emails who never signed up

    Possibly someone else signed them up ?

  3. #3
    Join Date
    May 2013
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    Default Re: People getting sign-up emails who never signed up

    Quote Originally Posted by stevesh View Post
    Possibly someone else signed them up ?
    I don't think so. I'm getting emails from people who have never heard my site

  4. #4
    Join Date
    Aug 2005
    Location
    Vic, Oz
    Posts
    1,905
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    5

    Default Re: People getting sign-up emails who never signed up

    Quote Originally Posted by brillarmory View Post
    I don't think so. I'm getting emails from people who have never heard my site
    Are these customers actually signed up in your admin?
    If so, are their details correct or is it ONLY the email addresses that are correct?

    I have User Tracking installed and this enables me to check what was happening when "they" signed up.
    Also allows you to check the IP addresses used for those signups
    It might help you track down and clarify the issues.

 

 

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