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  1. #1
    Join Date
    Nov 2008
    Posts
    5
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    0

    Default Trouble downloading large files on ipage

    So, ever since I moved my website www.jeffpiercemagic.com from Proserve to ipage I've had a problem with large files in the 100+MB size not being able to be downloaded after purchase. ipage states that there is no file size limit on upload or download from their server. Does zen cart have a file size limit for downloadable files? When I look on my server info it shows file size limits in PHP. I know nothing about PHP but could this be causing my customers problems with the downloads?

    Jeff Pierce

  2. #2
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Question about downloadable files

    Quote Originally Posted by JeffPierceMagic View Post
    Does zen cart have a file size limit for downloadable files?
    the answer to this is NO.. If Zen Cart did have this kind of limit, logically you would have seen these same symptoms already..

    Quote Originally Posted by JeffPierceMagic View Post
    So, ever since I moved my website www.jeffpiercemagic.com from Proserve to ipage I've had a problem with large files in the 100+MB size not being able to be downloaded after purchase. ipage states that there is no file size limit on upload or download from their server. Does zen cart have a file size limit for downloadable files? When I look on my server info it shows file size limits in PHP. I know nothing about PHP but could this be causing my customers problems with the downloads?

    Jeff Pierce
    This sounds like a server configuration issue.. You need to go back to your new host and work out what server configuration needs to be adjusted to fix this issue..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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