Define Pages problem (after upgrade)

[RodG]

Hi Guys,

I've just found another strange problem with my latest site upgrade.

Neither of the shippinginfo and conduct_us show up. Both produce a 'page not found' error, but only when the store is live. If I switch it back to "Down for maintenance" there's no problem.

Any ideas?

Cheers
Rod

[RodG]

Hi Guys,

I've just found another strange problem with my latest site upgrade.

Neither of the shippinginfo and conduct_us show up. Both produce a 'page not found' error, but only when the store is live. If I switch it back to "Down for maintenance" there's no problem.

Any ideas?

Cheers
Rod

I'm still struggling with this. I also need to add the 'Privacy Notice' to the list. Again, only when the site is live. All is fine when Down for maintenance.

I'm really stumped. What is it about being in maintenance mode that could be preventing a problem that shows on the live site? I've also not been able to determine exactly what the filename is that is causing the error. Nothing in any of the logs. There's no URL rewriting tools installed.

Cheers
Rod

[dbltoe]

RodG,
In another thread, it was found that the culprit for the mismatch was a define file for the template. It was not in an area that the DTK searched.
Maybe that's the culprit in your case as well.

[RodG]

RodG,
In another thread, it was found that the culprit for the mismatch was a define file for the template. It was not in an area that the DTK searched.
Maybe that's the culprit in your case as well.

I'm not discounting this (in fact I'm not discounting anything at the moment), but if it were a template/define problem I'd be expecting to be seeing the same issue when both live and in maintenance mode, because the same templates/defines are being used in both cases.

Obviously I'm missing some important factor here, but I'm just not seeing what it is. Are there modules (or something) being activated in live mode that are *not* being activated in maintenance mode that are causing a conflict? If so, which ones?

I'm starting to think I'm going to have to bite the bullet on this one and install a copy of the site locally, then step through the code line by line. (At the moment I'm working on a copy on the clients server).

Cheers
Rod