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  1. #1
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    Default When products are added to cart, price goes to zero ($0)!

    Hi,

    I'm having a very strange problem. When certain products are added to cart, price goes to zero ($0). This seems to only be effecting a relatively small number of products, maybe a couple hundred.

    Here is an example of a product that fails when added to cart (without the ****):
    http://sm****tsupplies.com/Material_...REVERSIBLE_HIC

    Here is an example of one that works fine when added to cart (without the ****):
    http://sm****tsupplies.com/Wipes_Swa...Core_I.D._0.75

    So far as I can tell, the problem seems to only be effecting products under these categories (without the ****):
    http://sm****tsupplies.com/Material_...orage/ESD_Bags

    I have more than 3000 products, have not tested every one. Here are my product settings (applies to *all* products, those working and those not):
    Prod Type: 1 (General)
    Prod Qty: 999999
    Tax Class: Taxable Goods
    Status: 1

    Any suggestions or thoughts?

    Thanks,
    Mike

  2. #2
    Join Date
    Sep 2003
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    Default Re: When products are added to cart, price goes to zero ($0)!

    What are your settings in the Product Price Manager on the discounts for:
    /Material_Handling_Storage/ESD_Bags/Desiccant_Packs_Humidity_Indicator_Cards/CARD_HUMIDITY_INDICATOR_10_20_30_40_REVERSIBLE_HIC
    /Material_Handling_Storage/ESD_Bags/ESD_High_Moisture_Barrier_Bags/BAG_STATSHIELD_EMI_RFI_MBB_6.5_MIL_10INX12IN_100_EA_PACK
    Linda McGrath
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  3. #3
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    Default Re: When products are added to cart, price goes to zero ($0)!

    I am attaching two screen shots...

    Click image for larger version. 

Name:	Screen Shot 2013-10-23 at 4.56.11 PM.jpg 
Views:	80 
Size:	63.6 KB 
ID:	13236Click image for larger version. 

Name:	Screen Shot 2013-10-23 at 4.57.40 PM.jpg 
Views:	65 
Size:	63.5 KB 
ID:	13237

  4. #4
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    Default Re: When products are added to cart, price goes to zero ($0)!

    Hit Edit on that screen then Update ... does that fix it?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
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    Default Re: When products are added to cart, price goes to zero ($0)!

    No, unfortunately that does not seem to help!

    I'm getting desperate...

  6. #6
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: When products are added to cart, price goes to zero ($0)!

    Looking at your first screenshot, shouldn't the 'calculate price' for Discount 1 be the actual price of the item ? When I add from 1-9 of that item to the cart, I get 0.00, but if I add 10 or more I get the proper price, with discount.

  7. #7
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    Default Re: When products are added to cart, price goes to zero ($0)!

    Quote Originally Posted by Feznizzle View Post
    No, unfortunately that does not seem to help!

    I'm getting desperate...
    When you tried the EDIT/UPDATE ... did that one set to Minimum 0 go away?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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