Blank Page Help!?

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14 Nov 2013, 22:19

rick5150

Zen Follower

Join Date:: Dec 2010
Posts:: 108
Plugin Contributions:: 0

Blank Page Help!?

Everything was running fine until a short while ago. I am not sure exactly when as I have just been alerted to this by a customer. When they choose "Go to checkout" they receive a blank page. I verified this and checked the error log to find this, but I am not sure what it means:

[14-Nov-2013 15:05:11] PHP Warning:  simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string</a>]: Entity: line 1: parser error : Start tag expected, '<' not found in /home3/website/public_html/ecommerce1/includes/modules/shipping/usps.php on line 909
[14-Nov-2013 15:05:11] PHP Warning:  simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string</a>]: 27 in /home3/website/public_html/ecommerce1/includes/modules/shipping/usps.php on line 909
[14-Nov-2013 15:05:11] PHP Warning:  simplexml_load_string() [<a href='function.simplexml-load-string'>function.simplexml-load-string</a>]: ^ in /home3/website/public_html/ecommerce1/includes/modules/shipping/usps.php on line 909
[14-Nov-2013 15:05:11] PHP Fatal error:  Call to a member function getName() on a non-object in /home3/website/public_html/ecommerce1/includes/modules/shipping/usps.php on line 1001

Thanks!

15 Nov 2013, 02:45

lhungil

Totally Zenned

Join Date:: Feb 2012
Posts:: 1,818
Plugin Contributions:: 2

Re: Blank Page Help!?

That message indicates it occured in the USPS shipping module.

A quick search revealed this information and required update for USPS. Hopefully upgrading will help :)