Wrong Tax Cloud Version....Can't load ADMIN LOG IN page

[alwiyah]

Uploaded newest Tax Cloud for v150. but I'm using 1.39h. I then uploaded the correct version of Tax Cloud and now my Admin Log In page can't be found. Right now getting internal server err 500. Apparently, I know enough to be dangerous. The login.php seems to be in the correct place. The conflicting Tax Cloud versions must be affecting this. I have reloaded my admin to no avail.

[sammirah]

Hey there I think we had the same issue. But I may have found a fix. So download version 1.4 and upload the entire zip file and extract it into your web store root. Then download 1.4.2 and then 1.4.3 and do the same. If you don't have your admin anymore you will need to either install your back up or what I tend to do is back up my .sql database and then make a copy of the web store file into another folder of my site called practice so if the 1st one goes bust I simply chuck it and copy the practice copy to my root file from the practice file and start fresh. Once I'm all done and everything works I send a fresh copy to the practice file for my next adventure