Gift Voucher coupon - not applying properly

[cvhainb]

For your problem, It related to your total modules.

If you want to reset his balance, you will have to use phpMyadmin to do it.

[marmi01]

Thanks - how is it related? Is it the sort order?

[cvhainb]

Thanks - how is it related? Is it the sort order?

It did not relate with sort order. You will have to check each order total module to specify the problem. This needs a long time :)