Free Shipping Not Working

[SilverHD]

Hello:

I am in the process of rebuilding an old FrontPage site with ZenCart and am having trouble getting the free shipping to work. I have activated the free shipper module and have the sort order set to 0 but the product will not show free shipping. I have the product marked for "always free shipping" also. Don't know what I am doing wrong.

This is the url for the product if that will help:

http://www.petluxuryboutique.com/sho...roducts_id=221

Thanks for your help.

Silver

[Ajeh]

If you just want to show the Free Shipping image, you need to turn it on for the Product Type ...

That Product is 8lbs ... yet, it is Free Shipping ... is it Free Shipping or 8lbs where you need to charge for shipping on it?

[SilverHD]

Hi Linda:

Thanks for the reply. I remember you have helped me in the past. My shipping is not set up for weight, it is set for amount. I'm still not quite sure what you mean or what I should do???

Thanks,

Silver

[Ajeh]

Go to the Catalog ... Product Types ... and hit EDIT LAYOUT ...

Change the setting to YES on:

Product Free Shipping Image Status - Catalog
Show the Free Shipping image/text in the catalog?

[SilverHD]

Linda:

All of those setting are set correctly. I even uploaded the "free shipping" image and it is still not showing??? What to do?

Kind regards,

Silver

[Ajeh]

If you switch for a minute to Classic Template ... does it show?

[SilverHD]

No it does not???

Silver

[Ajeh]

Go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
$flag_show_product_info_free_shipping

Does it show among the listings:

/includes/modules/pages/product_info/main_template_vars.php

Line #198 : $flag_show_product_info_free_shipping = zen_get_show_product_switch($_GET['products_id'], 'always_free_shipping_image_switch');

/includes/templates/template_default/templates/tpl_product_info_display.php

Line #76 : <?php if(zen_get_product_is_always_free_shipping($products_id_current) && $flag_show_product_info_free_shipping) { ?>

Can you check that Product and ensure that it is marked Always Free Shipping YES

Have you other Products that are marked as Always Free Shipping YES

[SilverHD]

This is the error message I get"

Error: No matching Configuration Keys were found ... $flag_show_product_info_free_shipping

Product is market Yes "always free shipping"

I now have other products marked free shipping and they aren't showing either.

Thanks,

Silver

[Ajeh]

Can you check that the file:
/includes/modules/pages/product_info/main_template_vars.php

is the current v151 file?

It looks like it is not as you should have in it code referencing:
$flag_show_product_info_free_shipping

and so should your template file:
/includes/templates/template_default/templates/tpl_product_info_display.php

and if using templates and overrides:
/includes/templates/your_template_dir/templates/tpl_product_info_display.php