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  1. #1
    Join Date
    Dec 2013
    Location
    United States
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    Default Can't login to admin. reset password doesn't work

    Hi,

    We just had our SSL activated for our site and since then i can't login to the admin account. the reset password also does not work.
    can anyone help me asap??? i don't know the version i'm using. where do i locate that?

    i appreciate a quick response.

    sarah s.

  2. #2
    Join Date
    Oct 2008
    Location
    Croatia
    Posts
    1,727
    Plugin Contributions
    21

    Default Re: Can't login to admin. reset password doesn't work

    Quote Originally Posted by Foilman1 View Post
    Hi,

    We just had our SSL activated for our site and since then i can't login to the admin account. the reset password also does not work.
    can anyone help me asap??? i don't know the version i'm using. where do i locate that?

    i appreciate a quick response.

    sarah s.
    Did you update your configure.php file to reflect the change?

    You can always change the password directly from phpMyAdmin, check the FAQ.

  3. #3
    Join Date
    Nov 2010
    Posts
    35
    Plugin Contributions
    0

    Default Re: Can't login to admin. reset password doesn't work

    I have almost the same problem.

    No new SSL issues.... But Can't login into my Zen cart Admin panel because I forgot my password.
    and the Re-set email does not come through .

    What can I do ??

  4. #4
    Join Date
    Jan 2004
    Posts
    66,441
    Plugin Contributions
    279

    Default Re: Can't login to admin. reset password doesn't work

    Quote Originally Posted by Enviousgems View Post
    I have almost the same problem.

    No new SSL issues.... But Can't login into my Zen cart Admin panel because I forgot my password.
    and the Re-set email does not come through .

    What can I do ??
    Simple. Use the link in the post directly above yours.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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