Nochex payment Module

[Andy-C27]

Hi
I am using nochex as 1 of my methods of payment and have constant issues with 2 or more items being purchased at the same time.
It shows the first order fine but anything after that is missing
I have removed the s from https already and even had nochex look into my problem.

I was wondering if there is anything else I could try to solve this problem as they are a great payment method and have no issues with them

Using 1.5.1
website is pewterworld .co .uk

thank you

[twitchtoo]

To clarify are you having this problem:
- with products with a quantity of 2+ being added to the order during checkout on the live site
- with multiple products being added to the order during checkout on the live site
or
- with products not showing up correctly in orders in admin
- with orders not showing up correctly in admin

[Andy-C27]

Hi
Sorry ,yes in admin section ... I also think when they view their account it is missing.
It wouldn't be a major issue if I didn't have engraving as the orders show up in the email I receive from nochex ..Unfortunately I do so it does prove a little awkward at times.

[Andy-C27]

so products ,all orders come though but always 1 item only shows

[james2014]

Hello,

I have tested the Nochex module for version 1.5.1 and looks to be working correctly.

Are you using the very latest Nochex module for Zencart which can be found here: https://esupport.nochex.com/index.ph...nav=0,14,17,20
and the module on how to install the module can be found here: https://esupport.nochex.com/index.ph...nav=0,14,17,20

If the problem still persists or you are using the latest module, let me know and I will investigate the issue further.

Kind Regards,
James Lugton - Nochex Technical Support

[Andy-C27]

I'm not 100% sure which I am using .. I have checked file for file and there are some differences .. But someone from nochex logged into my account last time and did some changes ...That was possibly +- a year ago..
I can change all the files which is not a problem and mark the original ones as .old for a while and see if it makes a difference

[Andy-C27]

Hi
I have spent the last hour changing files and trying things but still only 1 item shows up in admin if 2 or more items bought at any 1 time.
Should I open up a ticket in nochex rather

[james2014]

Hello

Have you tried a test transaction to see if the result is the same?

Updating the module files will not affect existing orders, but any new orders should update with more than one product shown.

Kind Regards
James Lugton - Nochex Technical Support

[Andy-C27]

Hi
Yes have been trying new orders in test mode.
ordered 3 items and only 1 shows up.. reverted back original files after it failed

[Andy-C27]

Would like to say a big thank you to James from Nochex who has sorted out my problem with my transactions error.
Will just need to monitor it for a while and see how it goes with a few transactions ,but am sure everything will be fine