Customers sharing contents in shopping basket

[mtncycling]

Okay so I have searched the forum and found many others who were having this issue way back in 2007 but see no resolution on how to fix it. Bascially this is what is happening,

1) Customer posts link on facebook to product page. However, it includes the zenid at the end of the product url.
2) All future customers who click the facebook link to the product now have a shopping basket that is shared by other active customers who are using the link
3) This sharing happens without logging in to my site.

Over the last week I had 30 plus customers contact me about this issue. After getting replies of how they are getting to my site the common variable was the facebook which I investigated and found the zenid in it. A weird issue is that when the facebook link is clicked, the zen id will show on all pages for all clicks. My site is working correctly as if I was to go to my site without the link the zenid shows on first load and disspears on second click and after.

Is their a solution to this issue of forcing a different zenid session if customer links include the zenid in the url? Or is their another working solution to this problem.

[stevesh]

Is the original customer posting a link with the zenid individually, or is he clicking some sort of Facebook thing on your site ? If the latter, it looks like this strips the zenid:

http://www.zen-cart.com/downloads.php?do=file&id=207

[mtncycling]

Is the original customer posting a link with the zenid individually, or is he clicking some sort of Facebook thing on your site ? If the latter, it looks like this strips the zenid:

http://www.zen-cart.com/downloads.php?do=file&id=207

There is no facebook or social media plugins on the site. They are grabbing the product page url to share with their friends and family. So it seems that when they open that product page url as the first page, it is showing the zenid in the bar.

I know that a member back in 2009 commented that changing the "zenid" to something else like "sesid" would solve it temporarily until another customer uses the new "sesid" in a link. But that was with ZC v1.3.0 and the file structures have changed. I checked the developers toolkit and found 4 files that hardcode the zenid but don't know if changing all of them would make a difference.

Any advice on how to proceed as I have to figure more shop owners are experiencing this. I know that Dr Byte and others have said to not post zenids when linking but I cannot see how customers would know any better.

[gilby]

What version zen-cart?
Other info from the posting tips above (when you reply)?

Check that admin->sessions->Recreate Session is set to true

[mtncycling]

Sorry didn't mean to avoid the posting tips:

Fresh install of ZC v1.50 by using the recommended zc install method and using core ftp to transfer file structure. Mods currently installed are tabbed products pro and stirling grand template. I think the template also came with column layout grid, flexible footer menu and responsive layout 1.0.

Been using 1.50 for the last 10 months with no issues. Everything works perfectly. But as our customer base grows, it is inevitable that customers will want to share our products with others. This is where this particular issue came to my attention as it was unusual for 30 or more emails to get routed with the same concern of "why their shopping baskets were having additional items added".

Under Admin - Sessions I have the following:

Session Directory /home/abtolley/public_html/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true
Use root path for cookie path False
Add period prefix to cookie domain True

[mtncycling]

http://www.zen-cart.com/showthread.p...460#post894460

Can someone clarify if the above post in 2010 by Dr byte can be implemented on the front end for customers like it is for search engines. This might solve all future issues when customers post links to my sites.

[RodG]

Under Admin - Sessions I have the following:

Force Cookie Use False

Set this to "True".