When I attempt to refund an order using the Zen Cart orders Edit page, I receive no response. My store is new, and I have never been able to do a refund via the Zen Cart interface.
Here's what happens: I check the "confirm" box, then I click "Do Full Refund". My URL bar changes from "action=edit" to "action=doRefund", then the edit page reloads (back to "action=edit") and the edit page looks exactly as it did before. I receive no error message, there is no log file indicating any error, and no reflection of any refund in Zen Cart or in Paypal. This exact same thing happens if I try the partial refund. I'm fairly certain my API info is correct because I am able to capture the payment using Zen Cart and it is reflected in Paypal. I have no plugins or add ons installed, although I did have "Edit Orders" installed but ended up uninstalling it, in case it was causing the refund issue.
Any help would be much appreciated.
Here's my Paypal Express Checkout settings:
Enable this Payment Module
True
Sort order of display.
0
Payment Zone
--none--
Express Checkout Shortcut Button
Off
Set Order Status
Processing [2]
Set Unpaid Order Status
Pending [1]
Set Refund Order Status
Pending [1]
Express Checkout: Require Confirmed Address
No
Express Checkout: Select Cheapest Shipping Automatically
Yes
Express Checkout: Skip Payment Page
Yes
Express Checkout: Automatic Account Creation
Yes
Payment Action
Auth Only
Transaction Currency
Only USD
Store (Brand) Name at PayPal
Naturally Native Nursery
Allow eCheck?
Any
PayPal Page Style
Primary
API Signature -- Username
***************
API Signature -- Password
****************
API Signature -- Signature Code
****************
PayPal Mode
PayPal
Live or Sandbox
live
Debug Mode
Log and Email
Using MySQL 5.5.32-log and PHP 5.2.17


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