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  1. #1
    Join Date
    Mar 2007
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    Default PayPal went through but there are no details in the invoice?

    <p>
    I&#39;m maintaining an otherwise stable web site http://www.sacredfiremagazine.com/sh...;products_id=1</p>
    <p>
    They mostly do Authorize.Net but also accept PayPal, getting only about 1-2 PayPal transactions a month. On 1/24/2014, a purchase was made, PayPal received the money, we received email directly from PayPal, but Zen Cart never sent the email and the invoice in Zen Cart has NO PayPal details (even though there is at least an order with address/etc).</p>
    <p>
    Something died but we got paid. I&#39;m downloading the payment modules\paypal\logs now to see if there are clues (luckily they were left turned on; but there are four years of them). I&#39;ll start testing PayPal, but I thought I&#39;d ask if anyone else is experiencing PayPal issues new in 2014 from this older version 1.3.8a?</p>
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    Last edited by dhcernese; 15 Feb 2014 at 04:08 PM. Reason: lost line breaks

  2. #2
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    Default Re: PayPal went through but there are no details in the invoice?

    fyi -- there are a set of 7 log files for PayPal for the transaction in question. All of them (pairs of Action/CURL + 1 IPN) look fine except the IPN log has what seems to be "normal" fatal errors and warnings that match prior successful transactions.

  3. #3
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: PayPal went through but there are no details in the invoice?

    That will happen with Paypal Standard (assuming that's what you're using). Switch to the much more reliable Paypal Express.

  4. #4
    Join Date
    Mar 2007
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    Default Re: PayPal went through but there are no details in the invoice?

    Quote Originally Posted by stevesh View Post
    That will happen with Paypal Standard (assuming that&#39;s what you&#39;re using). Switch to the much more reliable Paypal Express.
    We&#39;ve only ever used &quot;PayPal Express Checkout&quot;
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    Last edited by dhcernese; 15 Feb 2014 at 08:04 PM.

 

 

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