Thread: Upgrading

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  1. #11
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    Default Re: Upgrade seems successful, BUT no products!

    Thank you so much for replying so quickly. I thought I had done exactly what it said to do but I guess I don't understand. I have now uploaded the old images folder to the new test site.

    To avoid overwriting the db, could you please clarify if this is the correct procedure:

    I go to Cpanel and create a new database. Zentest7. I don't copy the old database into it. It is basically empty.

    Run new zc_install. name db zentest7. Select the box to load demo data and products.

    when success is reached (being optimistic and hopeful here!), what is next?

    Go to configure php's in includes and admin, change db zentest7 to old db copy, then run the second install?

    When I get to the bottom of the page offering me the Upgrade Database option, I choose that?

    Do I then upgrade by version (1.3.8 to 1.3.9, etc.) or ??? (So far, sniffer has always said db was up to date. If that is still the case, do I then click "done with updates"?

    Please know I appreciate your extraordinary patience. I know this is very tedious for you and I appreciate all this help.

  2. #12
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    Default Re: Upgrade seems successful, BUT no products!

    Quote Originally Posted by bluelion View Post
    To avoid overwriting the db, could you please clarify if this is the correct procedure:

    I go to Cpanel and create a new database. Zentest7. I don't copy the old database into it. It is basically empty.

    Run new zc_install. name db zentest7. Select the box to load demo data and products.

    when success is reached (being optimistic and hopeful here!), what is next?
    Confirm that you can see the demo products when visiting the site.
    Quote Originally Posted by bluelion View Post
    Go to configure php's in includes and admin, change db zentest7 to old db copy, then run the second install?
    Yes
    Quote Originally Posted by bluelion View Post
    When I get to the bottom of the page offering me the Upgrade Database option, I choose that?
    Yes
    Quote Originally Posted by bluelion View Post
    Do I then upgrade by version (1.3.8 to 1.3.9, etc.) or ??? (So far, sniffer has always said db was up to date. If that is still the case, do I then click "done with updates"?
    Well, it should tell you that there are several versions to upgrade through, and pre-check the boxes.
    If it doesn't, then your configure.php is still pointing to the wrong db_xxxx settings.



    In your old store, what's the DB_PREFIX value in your /includes/configure.php file? Be sure to use that in your new store too.
    What's the URL where this can be seen?
    .

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  3. #13
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    Default Re: Upgrade seems successful, BUT no products!

    [QUOTE=DrByte;1239564]Confirm that you can see the demo products when visiting the site.
    YesYesWell, it should tell you that there are several versions to upgrade through, and pre-check the boxes.
    If it doesn't, then your configure.php is still pointing to the wrong db_xxxx settings.

    I am beginning to understand. I finally reached the database upgrade page WITH versions checkmarked to upgrade. BIG SMILE!

    Next issue: it will not accept my admin password. I have gone through the complete install twice, and VERY carefully made note of the admin password. I have tried both the one used in the initial set up, and the new password with admin renamed. Neither works.

    I have tried it in a different browser.
    I have tried shutting down the browser, clearing history, and re-installing.

    Quote Originally Posted by DrByte View Post
    In your old store, what's the DB_PREFIX value in your /includes/configure.php file? Be sure to use that in your new store too. What's the URL where this can be seen?
    In the old store, the prefix zen_ was used (based on the config.php file) so I used that in the latest installs. I had not done that before. Thanks for that tip!

    The store URL is: www.dancingtothespiritofthewood.com.

    Any thoughts on why the password won't work and what to try next?

    (so close, and yet so far!!!!) And thank you yet again. Your reply helped enormously.
    Last edited by bluelion; 6 Mar 2014 at 01:45 AM.

  4. #14
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    Default Re: Upgrade seems successful, BUT no products!

    it needs the admin password for your OLD store (since that's the data it now has in the database)
    .

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    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #15
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    Default Re: Upgrade seems successful, BUT no products!

    UPDATE: I went back and tried again, and used the password from the 1.3.8 webstore. I figure it must somehow be attached to the original database, although it is not the db password. Anyway, the items are now showing up in the test store.

    Next issue is going to be to get the images there; I have copied the image folder from the original site to the test site but images are not showing up yet.

    I'll keep working on it, but you have any suggestions as to why the images are not showing I would be most appreciative.

    I'm so happy with this finally working--it's been a long long three weeks of trying to figure things out. I know I'm far from done (and I'm sure you wish I were!) but at least I can see products. Thanks so so much.

  6. #16
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    Default Re: Upgrade seems successful, BUT no products!

    Quote Originally Posted by bluelion View Post
    UPDATE: I went back and tried again, and used the password from the 1.3.8 webstore. I figure it must somehow be attached to the original database, although it is not the db password. Anyway, the items are now showing up in the test store.

    Next issue is going to be to get the images there; I have copied the image folder from the original site to the test site but images are not showing up yet.

    I'll keep working on it, but you have any suggestions as to why the images are not showing I would be most appreciative.

    I'm so happy with this finally working--it's been a long long three weeks of trying to figure things out. I know I'm far from done (and I'm sure you wish I were!) but at least I can see products. Thanks so so much.
    Like DrByte said
    Quote Originally Posted by DrByte View Post
    it needs the admin password for your OLD store (since that's the data it now has in the database)

    I know you said Linda tried to help you get log back in to your old admin with no success. Linda probably advise you to reset the admin password. If you did then the old database password would be User Name: Admin and the password would be: admin
    You can try that
    Last edited by countrycharm; 6 Mar 2014 at 02:32 AM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  7. #17
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    Default Re: Upgrade seems successful, BUT no products!

    Got it! THAT WORKED! Standing ovation for Dr. Byte!!!!

    I'll get to work on the images problem; I have uploaded the images folder from the old site to the test site. In the old site, they were in the Images folder (public html/images). In the test site, I copied the Images folder to zentest/Images. They are now showing up in the Images subfolder of the Images folder in Zentest3. In that subfolder are also items such as attributes, categories, banners, etc. The images are not in a separate folder but rather as separate files listed after the folders.

    Questions:

    1. I suspect the problem is that the config. page in admin and includes is not specific enough. It says:

    define('DIR_WS_IMAGES', 'images/');

    Do I change that to: 'images/images/');

    2. If that's not it, any idea what I do need to change? I looked at the configure php's for the old site and it matches the DIR_WS_IMAGES', 'images/'. I'll bet you knew that already.

    Thanks again...wish I had a bigger word than "thanks" for all your help.

  8. #18
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    Default Re: Upgrade seems successful, BUT no products!

    Quote Originally Posted by countrycharm View Post
    Like DrByte said



    I know you said Linda tried to help you get log back in to your old admin with no success. Linda probably advise you to reset the admin password. If you did then the old database password would be User Name: Admin and the password would be: admin
    You can try that

    Hi CountryCharm. Thank you so much for your suggestion--I didn't get it until after I'd gotten the tip from Dr. Byte. I really appreciate your input and help. I'm getting there, but it is agonizing! Thanks too for keeping an eye on the postings!

  9. #19
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    Default Re: Upgrade seems successful, BUT no products!

    UPDATE: (last one for the day, I promise)

    I changed the directory define('DIR_WS_IMAGES', 'images/' to images/images and I'll be darned if the images now appear.

    Tomorrow I'll go through the whole site and make sure everything is working, and then try and take it live.

    Thank you again and again. I really didn't think I could do this. Wow.

  10. #20
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    Default Re: Upgrade seems successful, BUT no products!

    Quote Originally Posted by bluelion View Post
    UPDATE: (last one for the day, I promise)

    I changed the directory define('DIR_WS_IMAGES', 'images/' to images/images and I'll be darned if the images now appear.

    Tomorrow I'll go through the whole site and make sure everything is working, and then try and take it live.

    Thank you again and again. I really didn't think I could do this. Wow.
    The reason you had to use define('DIR_WS_IMAGES', 'images/' to images/images is because you put your image folder inside the image folder.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

 

 
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