My admin link shows a 404 error

[ToysGoRound]

We have a store, people can still place orders/check out, however we cannot find ANY way into our admin panel.

We use the www.storename.com/admin like we had in past; but I get a 404 error.

Anyone have ideas where/how I can fix this? I have not been able to get into my store in months, it has just
been kinda "sliding by" but I am desperate to update inventory and put new on!

Any help? Ideas?

Thanks!

[stevesh]

A 404 is pretty specific. It means that the page requested doesn't exist. I would use your FTP program to see what the actual name of your admin folder is. Unless you're using a very old version of Zencart, it will have to be something other than 'admin'.

[ToysGoRound]

I'm sorry, but someone else set the site up.
I have no clue what an FTP program is?

They set it up a few years ago & has been running fine, but for some reason we cannot even find a log in page.

I have GoDaddy for the web hosting and zencart. Thats all I know for now until I can get into something!

[ToysGoRound]

Just checked with GoDaddy; we created the store in 2009

[stevesh]

No time like the present to learn a little bit about running your store. An FTP (File Transfer Protocol) client is a very simple program which allows you to see the folders and files on your local computer and your Zencart server and move files between the two. Many here use Filezilla - I use a Firefox plugin called FireFTP.

Once you've set up the FTP program, you can see all the folders and files in your Zencart installation. There will be one folder which holds all your admin files. If that folder is named 'foobar' then you'll need to navigate to yoursite.com/foobar to access the admin functions (assuming you remember your user name and password).

With a Zencart installation that old, there's a good chance your site has been hacked.

[ToysGoRound]

Pardon me, I am just learning.

Does it matter what computer our store was set up with? I'm assuming so since it would have the files correct?
If so, we may be out of luck as the computer that was used has a new hard drive and everything was corrupt/wiped out.