Results 1 to 3 of 3
  1. #1
    Join Date
    Jun 2004
    Location
    Northern Rivers, NSW
    Posts
    159
    Plugin Contributions
    0

    help question Cannot get download button to show up on purchases

    If it's not one thing, it's another LOL
    I cannot get my downloads to work, no matter what I do. As far as I can see I have everything set up correctly yet a purchased product yields no download link at all. Worst part - it used to work before I upgraded the cart :/
    My entire site contains downloadable content only (if that makes a difference).

    In my attributes, I have Option Name: Download (Radio button) and Option Value: Zip File.
    All zipped files are in the download folder and are appearing with a green icon.
    I have Expiry Days set to 0 and Maximum download set to 10.
    Used for display purposes only: No.
    Attribute free when product is free: Yes.
    Default attribute to be marked selected: Yes.
    Apply discounts used by product special/sale: Yes.
    Include in base price when priced by attributes: Yes.
    Attribute required for text: No.
    Paypal order status is set to Delivered [3].
    The Add To Cart Box on tpl_product_info_display.php is unchanged.

    I don't know where else to look. Can anyone help me please?

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,973
    Plugin Contributions
    96

    Default Re: Cannot get download button to show up on purchases

    What are your settings in Configuration->Attribute Settings for the first 8 download-related settings.

    The purchase yields no download link, but do you get the notice that "Downloads are not available until payment is confirmed"?

    Are there any debug-log files present in your /logs directory (for v1.5.1+) or /cache directory (for earlier versions)?

  3. #3
    Join Date
    Jun 2004
    Location
    Northern Rivers, NSW
    Posts
    159
    Plugin Contributions
    0

    Default Re: Cannot get download button to show up on purchases

    Enable Downloads true
    Download by Redirect true
    Download by streaming false
    Download Expiration (Number of Days) 0
    Number of Downloads Allowed - Per Product 20
    Downloads Controller Update Status Value 4
    Downloads Controller Order Status Value >= lower value 2
    Downloads Controller Order Status Value <= upper value 4
    Enable Price Factor true
    -------------------
    No notice of any kind. Payment is marked as delivered on invoice and on account page.
    -------------------
    There's a couple of old parse error logs (which are no longer relevant), and the following ...
    [16-Mar-2014 06:04:08 America/Chicago] PHP Warning: filesize() [<a href='function.filesize'>function.filesize</a>]: stat failed for /home/shopwick/public_html/wicked21/download/Z-XmasPT.zip in /home/shopwick/public_html/wicked21/includes/templates/template_default/templates/tpl_modules_downloads.php on line 41

    I don't have an override in Wicked21 (name of template) and the default file hasn't been changed in any way.
    **EDIT** The reason for that error is that file does not exist anymore.

 

 

Similar Threads

  1. How do I get my Download button? It is gone.
    By bparker in forum General Questions
    Replies: 9
    Last Post: 26 Sep 2012, 01:29 AM
  2. Cannot get VAT to show
    By MelodyW in forum Currencies & Sales Taxes, VAT, GST, etc.
    Replies: 6
    Last Post: 5 Dec 2011, 05:43 PM
  3. Cannot get FCKeditor to show up
    By coolbreeze3 in forum All Other Contributions/Addons
    Replies: 4
    Last Post: 2 May 2010, 03:12 PM
  4. Download troubles on Mac - How can I get the 'download' button to bring up 'save as'?
    By ThisSideOfTheCross in forum Managing Customers and Orders
    Replies: 2
    Last Post: 23 Apr 2010, 05:56 AM
  5. Cannot get product to show images...
    By Dnice808 in forum Templates, Stylesheets, Page Layout
    Replies: 7
    Last Post: 6 Feb 2007, 05:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg