Tableau Responsive Theme - Support Thread

[MikeyG]

Hi wonder if anyone else has experienced this issue. Ithought at first it might be related to another module, but hainbg turned that module off I am still having this problem:

When I load a product into the shopping cart and then go to checkout I get an ERR_TOO_MANY_REDIRECTS.

If I then hit the back button and try again the checkout page (FEC from the tableau install) comes up properly. GO back to the cart and add a product or change a qty and go to check out again and the error ERR_TOO_MANY_REDIRECTS appears again. Does not matter what browser the checkout pages do not load.

If I go and turn off the COWOA and FEC then I get the old 3 step checkout appearing and no error when going from cart to checkout.

This issue has started in the last week or two and I am not aware of any changes to the site to have caused this. I have had a long discussion about the .htaccess redirects on another post in the forum and that did not solve the issue.

I have now narrowed it down to the FEC COWOA which was installed originally when I installed the tableau template.

Running zc 1.5.4 and version 2.1.2 of FEC.

Any pointers greatly appreciated as customers clearly cannot checkout without this issue occurring.

[MikeyG]

okay,

I have now spent all day upgrading to the latest CSS/JS loader, I have gone to the latest FEC from Numinix site for both.

I cannot replicate my issue on my home server. Yet I still cannot get from shopping cart to checkout pages when FEC is turned on on my live site.

How can I trap this error / or debug this?

[cubmanky]

I dont see a Tableau 2 support form, I hav the current version from the Numinix site Have this issue
[24-Sep-2018 19:42:12 UTC] PHP Fatal error: Uncaught Error: Call to undefined function split() in /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/templates/tableau2/sideboxes/tpl_categories.php:16
Stack trace:
#0 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/modules/sideboxes/categories.php(22): require()
#1 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/modules/column_left.php(31): require('/home/cubmanky1...')
#2 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/templates/tableau2/common/tpl_main_page.php(146): require('/home/cubmanky1...')
#3 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/index.php(97): require('/home/cubmanky1...')
#4 {main}
thrown in /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/templates/tableau2/sideboxes/tpl_categories.php on line 16


line 16 of that file list($nada, $mycpath)= split('=', $box_categories_array[$i]['path']);

[lankeeyankee]

I dont see a Tableau 2 support form, I hav the current version from the Numinix site Have this issue
[24-Sep-2018 19:42:12 UTC] PHP Fatal error: Uncaught Error: Call to undefined function split() in /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/templates/tableau2/sideboxes/tpl_categories.php:16
Stack trace:
#0 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/modules/sideboxes/categories.php(22): require()
#1 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/modules/column_left.php(31): require('/home/cubmanky1...')
#2 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/templates/tableau2/common/tpl_main_page.php(146): require('/home/cubmanky1...')
#3 /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/index.php(97): require('/home/cubmanky1...')
#4 {main}
thrown in /home/cubmanky1/public_html/visionsinvinyldesigns.com/store1/includes/templates/tableau2/sideboxes/tpl_categories.php on line 16


line 16 of that file list($nada, $mycpath)= split('=', $box_categories_array[$i]['path']);

split is a deprecated PHP function, you must be on PHP 7+. You would want to look at the PHP manual to replace with something else like explode or str_split.

[cubmanky]

So I'm running Tableau 2 on v1.5.5f I have no errors in my log. Images load fine except for the following

[Mike Harmon]

I recently downloaded Tableau template. I installed it and became frusterated trying to arrange layout like I wanted.
I then ordered installation.

I now have a problem with my old storefront ........... it does not any longer display and products under the Special, New Product OR All products shortcut tab...............

It took me 2 hours to install and get as far as it took the Nuiminex people 4-5 days with complete access to FTP and admin area to cause this problem and I am fed up. I just want the old tabs to work .\

Do you know where the tab/file is that will restore the settings? BTW the tabs work fine with Tableau template so there was most likely an override somewhere.